To apply for this role you need to have at least 1.5 years' direct experience in customer success. If you've led a team, that's perfect.Company DescriptionAnecdote is seeking a Customer Success / Ops Manager to join our highly experienced and global team. As an early member of our company, you'll have a disproportionate impact on accelerating our mission of transforming customer experiences worldwide.About AnecdoteSo, what do we do? Anecdote brings all your customer feedback together - from app reviews and support chats to surveys and social media - for super easy analysis in one dashboard. Our AI-engine then analyzes and extracts actionable insights, empowering team’s from companies like Grubhub, Calo, Ruggable and Uber so they can deliver a better, more real-time customer experience that drives sustainable growth.We are: