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Microsoft office specialist

Newcastle Upon Tyne (Tyne and Wear)
ISS Facility Services UK
Posted: 23 June
Offer description

40 Hours Per Week
Permanent

We’re looking for someone with a sharp eye for detail and a proactive mindset with experience of delivering exceptional customer service within a high-end corporate or hotel/hospitality type environment.

You instinctively know how to communicate with clients—what to say (and just as importantly, what not to say) - antipating their needs & helping to foster a polished, professional atmosphere.

Welcome colleagues and guests with friendly, professional service
Complete daily checklists to maintain workspace quality and track performance
Maintain the cleanliness and safety of the office, meeting rooms, and kitchen
Follow client security procedures and manage hospitality with external caterers
Act as the first point of contact and ambassador for the ISS brand and values

Proven track record of delivering exceptional customer service - within a Blue Chip Corporate or High End Hotel /Hospitality setting.
Good MS Office skills - Microsoft Word, Excel and PowerPoint
Excellent telephone and verbal communication skills
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

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