Fixed Term Contract Duration – 11 Months
About the Business
Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK’s best wealth manager for clients and advisers. Quilter oversees £141.2 billion in customer investments (as of 31 December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi‑asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi‑asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.
About the Role
Level: 4
Department: Change Management
Location: Southampton
Contract: 12Month FTC
Key Responsibilities
* Develop and maintain business readiness plans aligned to programme milestones.
* Identify readiness gaps and track actions through to completion.
* Coordinate readiness activity across impacted business areas.
* Develop and manage training content creation and delivery plans.
* Coordinate the scheduling of training sessions across stakeholder groups.
* Ensure training activity aligns to programme timelines.
* Coordinate all internal and external training sessions end‑to‑end.
* Track attendance, completion, and engagement levels.
* Produce clear management information on training activity and readiness.
* Manage internal and external queries via the workstream Outlook mailbox.
* Provide timely, accurate, and consistent responses.
* Monitor and report on query volumes and key themes.
* Support the Business Readiness Lead with workstream governance activity.
* Produce and maintain status reports, plans, trackers, and action logs.
* Ensure alignment with Quilter Steps and Change delivery standards.
* Support governance forums with updates and materials preparation.
* Maintain the workstream RAID log and identify emerging risks.
* Build strong relationships with business stakeholders and SMEs.
* Communicate training and readiness activity clearly and effectively.
* Support engagement and adoption across impacted teams.
About You
* Experience delivering business readiness or change activity within a programme environment.
* Experience supporting project governance and control activities (e.g. RAID, reporting, risk management).
* Experience coordinating training or learning activity across multiple stakeholder groups.
* Experience working within financial services or a regulated environment (desirable).
* Strong delivery focus with a proactive, hands‑on approach.
* Ability to organise and manage complex workstream activity.
* Clear, structured, and effective communication.
* Proactive approach to identifying and resolving issues.
* Strong alignment with governance frameworks and delivery standards.
* Strong planning, coordination, and organisational skills.
* Confident stakeholder management and communication skills.
* Ability to manage multiple priorities in a fast‑paced environment.
* Experience producing management information (MI), reporting, and tracking metrics.
* High attention to detail and strong organisational discipline.
* Project or change‑related qualification (e.g. PRINCE2, APM, Change Management) (desirable).
Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Core Benefits
* Holiday: 182 hours (26 days).
* Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
* Pension Scheme: A non‑contributory company pension scheme that can be boosted through personal contributions.
* Health & Cash Plan: Jersey employees only.
* Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits.
* Flexible benefits: UK employees can choose from a range of flexible benefits and pay for them conveniently via salary deduction.
Equal Opportunity
We are committed to treating all our job applicants fairly and with respect. Our people come from all kinds of backgrounds and have a wide range of expertise, so we welcome your application regardless of your beliefs, culture, gender identity, ethnicity, sexual orientation, or disability. Please contact the talent acquisition team if you need any reasonable adjustments made to the recruitment process, require information in an alternative format or have any questions around accessibility, we will try our very best to accommodate.
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