JOB DESCRIPTION
About the role
We have an exciting opportunity for a Rent & Service Charge Officer to join the Guinness Partnership Team. This is a full time, 35 hours per week, 12 month fixed term contract role based at our Oldham, Bower House office. We are currently working to a hybrid working style.
The overall purpose of the role is to ensure that charges are raised and billed accurately and in line with policies and procedures, whilst achieving statutory deadlines.
What we're looking for
We know that how we do things is just as important as what we do, so you'll not only be highly self-motivated with the rigour to pursue goals, but you'll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done.
You'll be able to demonstrate
Essential:
Proven experience of providing excellent customer service.
Proven experience of setting and reconciling rent and service charges.
Good attention to detail with ability to prioritise and manage a varied workload to meet agreed deadlines.
Good oral and written communications.
Good knowledge of Microsoft Office.
Demonstrates the Guinness Behaviours.
Desirable:
Experience of arrears prevention and collection.
Knowledge of income & expenditure accounts.
Experience of using Oracle Financial, MRI Qube or NEC or equivalent systems.
Qualifications
Essential:
Level 2 (C+ or 9-4 GCSE or equivalent) English and Maths.
Desirable:
Relevant professional qualification eg. AAT or part qualified CCAB.
If you are interested in joining us and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria.
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Benefits
• Holidays We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
• Competitive Pension Scheme We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
• Benefits Portal We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
• Performance Pay Annual Performance Score bonus subject to eligibility
• Life Assurance For peace of mind Guinness provides three times salary life cover in the event of your death
• Health Plan Options There are a couple of health care schemes available depending on the post grade
• VDU/DSE Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
• Access to the Finance wellbeing portal
• Professional subscription annual payment
• Travel season ticket loan
• Car lease scheme
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