About Our Client
The client is a well known, FMCG multinational business based in Kingston.
Job Description
The key responsibilities will include but not be limited to-
* A full overview of the Order management process with clients and commercial awareness of the this process
* Liaising with internal and external stakeholders building relationships and solving issues as they arise
* Representing the voice of the customer internally
* Developing relationships with customers and be representative of your business to them
* Focus on the cash collection cycle and gain insight and feedback for process improvement
* Working on projects for improvement on various areas such as deliveries, ordering process, stock issues
* Administering change notifications and communicating this effectively to the customer
* Integrating new customers into process and ensuring a smooth process
* Monitor and improve operational metrics for the aim of continuous improvement
The Successful Applicant
The successful candidate will
* Have experience in stakeholder management
* Have excellent communication skills
* Have strong analytical skills
* Have an understanding of end to end order management in a B2B environment
* Have strong IT skills with a preference for SAP
* Be articulate, ambitious an passionate about the brand
* Strive for excellence and work in a collaborative way
* Have a strong commercial acumen and ability to see the bigger picture
What's on Offer
A competitive salary and package and opportunity with a fantastic and multinational business.
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