Description
:
The Technical Sales Support Engineer is responsible for providing ongoing support to Product Management and delivering assistance to the Finlay Brand, Dealer, and Customer network globally. This role involves offering Application Solutions and creating as well as maintaining product support materials.
Main Duties & Responsibilities
1. Provide technical support for Finlay crushing, screening, and conveyor products to sales teams, dealers, and end users as needed.
2. Collect and analyse performance data onsite for plant simulations.
3. Supply plant simulations and layout drawings via Aggflow and Visio upon dealer request.
4. Support competitive intelligence material creation for sales.
5. Prepare, update, and occasionally deliver training presentations on product application.
6. Represent the sales team at trade shows, conferences, and open days.
7. Help with machine installations and calibration to ensure optimal performance.
8. Generate necessary product management information for NPPD projects.
9. Conduct dealer surveys and market analysis for product management.
10. Participate in courses to improve training and presentation skills
Experience & Qualifications:
11. A degree in Engineering or a related field.
12. Experience with mobile crushing and screening equipment or within an industrial environment is preferred.
13. Demonstrated creativity, innovative thinking, and strong organizational abilities.
14. Proficient English communication skills, both written and verbal.
15. Competence in using Microsoft Office applications.
Knowledge, Skills and Abilities:
16. Outstanding communication and interpersonal abilities
17. Advanced skills in using Microsoft Office Suite
18. Strong project management and organisational capabilities
19. A person who fosters teamwork and values others' perspectives and needs
20. Able to work independently or collaboratively in a team or matrix setting as needed
21. Skilled at handling multiple projects or tasks simultaneously
22. Can evaluate workload and commit to achievable deadlines given available resources
23. Effective problem-solving aptitude
24. Exceptional attention to detail
25. Open to international travel
26. Prepared to undertake practical, field-based work with the service team when necessary
What’s in it for you
27. Excellent total compensation package to include competitive salary, free health care for you and your dependents, contributory pension scheme, life assurance cover.
28. Employee Stock Purchase Plan.
29. Bonus Scheme
30. Free car-parking.
31. Earn extra cash via our ‘Refer a Friend’ scheme.
32. Perks @ work – offering you a wide range of discounts and offers on restaurants, cafes, hotels, gyms, retailers, day excursions, supporting our local businesses and communities.
33. Access to global learning and development programs offering accredited and specialist training.
What’s Next
34. Click on ‘Apply’ to complete the online application form