Wakefield, United Kingdom | Posted on 28/05/2025
We are recruiting for a Service Advisor to join our team at SkodaWakefield.
This is a fabulous opportunity to join a family run businessin the AM top 50 and represent one of our fantastic manufacturer partners.
We are looking for ambitious and driven individuals who arepassionate in providing world-class customer service. This role comeswitha very easily achievable OTE of up to £37,948 per annum.
About the Business
Our business started over 60 years ago and has been in thesame family ever since. From our very humble beginnings, we have grown to be inthe top 50 car dealers in the country. Across our 21 businesses we have astable workforce of over 600 people, many of whom have been with us for years.We are always on the lookout for nice, genuine people who genuinely care aboutour customers and have a can-do attitude.
Our recruitment philosophy is that we recruit for attitudeand train for skills, which means that although we’re often looking forspecific technical skills, if you like working with customers and you areattracted by ourFamily Values of Fit, Fun, Family and Fearless, you’llfit in well here and we’d like to hear from you even if you have no experienceof the automotive industry.
We offer manufacture training for product knowledge to giveyou the technical skills you need, and we work with our own world class salestrainer who will give you everything you need to be a “top one percenter”.
We’ll expect you to work hard but in return we’ll offer youan industry leading package, flexible working hours and a real opportunity toprogress: we prefer to promote from within and you will see this in everyone ofour sites. You must possess an outrageous ambition to want to be the best andyou won’t let anyone stop you.
About You
You must be able to work as part of a team of ServiceAdvisors in a busy, fast past and rewarding environment. Customer focus,relationship maintenance and communication skills are of paramount importancein this role.
As a Service Advisor your duties will include dealing withall customers in a professional and prompt manner, portraying a positive firstimpression of the Service Department. Advising Customers on technical queriesand issues they may have, you will be first point of contact for booking invehicles into the workshop for work to be carried out informing customers ofthe progress of their vehicle.
To maintain a presentable appearance and hygiene, ensuringthat work wear is regularly cleaned.
What we offer:
* 30days holiday (Including Bank Holidays), increasing with length of service
* PensionScheme
* Discountfor servicing and repairs on your family and friend’s cars.
* £25contribution to eye tests
You must hold a current valid clean driving license.
If you are looking to join the Automotive Industry then thisis a brilliant opportunity for you, and a lifelong career choice.
Hours
Working hours will be:Mon - Friday 8.00-5:00/9:00-6:00 staggered shifts
One in three Saturdays 8.30-12.30
We are an equal opportunity employer. We are committed tocreating an inclusive environment for all employees and do not discriminate onthe basis of race,ethnicity, gender, age, national origin, religion, disabilityor other characteristics.
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