Customs Clearance Manager Salary: £35,000 -£40,000 DOE Bonus Incentives Regular Salary Reviews Location: Remote, Hybrid or Office-Based (with occasional office attendance preferred) Hours: Flexible, typically 9:00 am–5:00 pm A growing and highly respected logistics and freight forwarding business is seeking a Customs Clearance Manager to join its close-knit team. This is a standalone customs role reporting directly to the Managing Director, offering the opportunity to become a key part of a growing business where your ideas, expertise, and input will genuinely make a difference. This position would suit someone with around 3–5 years' customs clearance experience who is looking to develop their career within a business that values initiative, trust, and long-term progression. Equally, we welcome applications from experienced customs professionals who enjoy working independently and taking ownership of their workload. The company operates with a supportive, family-oriented culture where flexibility and trust are at the heart of the working environment. Whether you prefer to work remotely, in a hybrid capacity, or from the office, there is flexibility to accommodate the right person. For fully remote employees, occasional office attendance (approximately once per month) would be preferred. The Role You will be responsible for managing customs clearances across a variety of import and export movements, ensuring compliance, accuracy, and excellent customer service throughout the process. Key Responsibilities Completing import and export customs declarations on behalf of customers Ensuring all commercial documentation complies with HMRC requirements Managing customs clearances across various freight movements and customs regimes Providing customs compliance guidance and support to customers Assisting with HMRC audits and retrieving supporting documentation through MSS data Maintaining exceptional levels of accuracy across all declarations Liaising with customers, transport providers, and operational teams to ensure smooth shipment processing Keeping up to date with changes in customs legislation, government policy, EU regulations, and post-Brexit requirements Skills & Experience Required Applicants should demonstrate strong knowledge and experience in: Import and Export Customs Declarations CDS (Customs Declaration Service) and associated data elements Descartes and Destin8 systems Incoterms and their commercial implications Preference rules, Statements of Origin, and CDS preference codes Duty, excise, and quota management Customs Procedure Codes (CPCs) Customs regimes including: Warehousing Returned Goods Relief (RGR) Inward Processing Relief (IPR) Customs document codes and supporting documentation requirements Commodity codes, duty rates, and VAT classifications HMRC compliance procedures and audit support About You We're looking for someone who is: Ambitious and keen to grow with a successful business Proactive and confident, bringing forward new ideas and improvements Trustworthy, dependable, and able to work autonomously Commercially aware and interested in how changes in government policy, EU regulations, and international trade impact customs operations Organised, detail-oriented, and comfortable managing multiple priorities Down-to-earth with a collaborative approach and sense of humour Committed to delivering excellent service to customers What's on Offer? Competitive salary of circa £35,000 Performance-related bonus incentives Regular salary reviews Genuine career progression opportunities as the business continues to grow Flexible working arrangements Supportive leadership and direct access to senior decision-makers A friendly, family-oriented culture that values work-life balance Flexibility around family commitments and personal responsibilities Early finishes where workload allows This is an excellent opportunity to join a business where your contribution will be recognised, your ideas welcomed, and your career supported as the company continues its exciting growth journey.