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Care manager

Rugby
Service Care Solutions
Care manager
Posted: 13h ago
Offer description

JOB TITLE: CQC Specialist Registered Manager

TYPE: Full Time

EMPLOYMENT: Employed

LOCATION: Leamington Spa

REPORTS TO: Business Owner / Consultant Paediatrician

DIRECT REPORTS: Practice Manager, Clinical Team, and Clinicians

CONTRACT HOURS: 39 hours per week

SALARY: Up to £50,000 per year, depending on experience

The Opportunity

An exciting opportunity has arisen for an experienced and commercially minded CQC Registered Manager to lead a dedicated healthcare team in delivering high-quality private services for children and young people.

You’ll take the lead on business growth, team development, and operational performance—while ensuring compliance with clinical and regulatory frameworks such as the CQC.

This role is perfect for someone who combines strategic thinking with hands-on leadership, is passionate about making a difference in families’ lives, and thrives in a fast-paced, patient-focused environment.

What You’ll Be Doing

Patient Care & Experience

* Champion a culture of patient-centred care, learning from feedback to drive excellence.
* Support the Practice Manager in effectively and empathetically handling any complaints or concerns.

Team Leadership & HR

* Lead all HR activity, including recruitment, onboarding, coaching, and performance management.
* Mentor and develop the Practice Manager to lead with confidence and independence.
* Foster collaboration across clinical and administrative teams.
* Oversee payroll, pensions, and employee relations.

Governance & Compliance

* Act as CQC Registered Manager, ensuring full compliance with regulatory requirements and readiness for inspection.
* Maintain up-to-date policies, procedures, and clinical governance frameworks.
* Ensure ongoing compliance with Health & Safety, Information Governance, and sector-specific guidance.

Finance & Business Development

* Manage budgets, monitor performance, and identify opportunities for financial growth.
* Analyse key business data to drive continuous improvement.
* Develop and implement a business plan covering growth, recruitment, KPIs, and marketing strategy.

Operations & Facilities

* Oversee day-to-day practice operations and building management.
* Ensure facilities are safe, welcoming, and well-maintained.
* Manage relationships with external contractors and building tenants.

Digital & IT

* Ensure secure, efficient IT systems and data management practices.
* Oversee website and digital communications, supporting ongoing development and innovation.
* Lead on information governance.

Commercial & Marketing

* Increase brand visibility through local initiatives, social media, and events.
* Build relationships within the community and specialist sectors.
* Identify and deliver innovative ways to enhance the practice’s services and reputation.

About You

We’re looking for someone who combines commercial acumen with compassionate leadership.

You will be:

* An inspiring leader with a proven ability to motivate teams and drive performance.
* Commercially astute with strong financial and operational management skills.
* Calm, adaptable, and solutions-focused under pressure.
* A clear and approachable communicator who brings people with them.
* Innovative and forward-thinking, always looking to improve.
* Empathetic and collaborative in your approach.

Essential Requirements

* Current or previous CQC Registered Manager experience.
* General management experience, ideally in healthcare or a service-led sector.
* Strong understanding of HR processes and best practice.
* Enhanced DBS clearance (or willingness to obtain one).

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