Are you a confident people leader who thrives in a fast paced transport environment, keeping drivers, vehicles, and customers moving safely and smoothly?
Do you enjoy taking charge, solving problems on the fly, and delivering standout customer service-whatever the shift pattern throws your way? If so, join us as a Transport Supervisor!
Join our Home Delivery Network, based in our Harlow depot as Transport Supervisor. You will be responsible for leading and managing a team of drivers, porters, and administrative colleagues to ensure the transport operation is run efficiently and effectively. You'll provide exceptional customer service and support to colleagues and clients in a fast-paced and dynamic environment.
This is a full time, permanent position with contracted hours of 37.5 per week. You'll be working any 5 days out of 7 with a mixture of 06:00 to 14:00 and 14:00 to 22:00.
Pay, benefits and more
We're looking to offer a salary of up to £38,613.12 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts.
What you'll do on a typical day
* Lead the transport team with confidence and positivity, setting clear goals, encouraging teamwork, and creating a culture where everyone takes pride in doing a great job.
* Keep drivers supported, skilled, and motivated, through hands on leadership, regular check ins, coaching, and timely feedback that helps people perform at their best.
* Look after the fleet from bumper to brake light, making sure vehicles are maintained, road ready, and compliant through smart planning and strong supplier relationships.
* Be the go to problem solver for customers and colleagues, handling queries and challenges with a calm, customer first mindset and a focus on quick, practical solutions.
* Use data, insight, and common sense to keep things running smoothly, tracking KPIs, improving performance, managing risk, and working closely with other teams to keep operations flowing.
What you need to succeed at GXO
* Proven transport leader with experience managing teams and keeping operations running efficiently and compliantly.
* People first manager who motivates, develops, and brings out the best in drivers and support teams.
* Organised and solutions focused, confident juggling priorities, analysing issues, and driving continuous improvement.
* Strong communicator and collaborator, building great relationships with customers, colleagues, and stakeholders.
* Safety and customer focused, comfortable using data and KPIs to deliver reliable service in a fast paced environment.
GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
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