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Housing advice and options manager

Northampton
CRA GROUP RECRUITMENT AND PAYROLL LTD
Manager
Posted: 8 October
Offer description

Job Description


Summary:

The role involves overseeing the development, coordination, delivery, and performance of a comprehensive homelessness prevention, assessment, and advice service. The primary aim is to reduce homelessness and minimize the reliance on temporary accommodation. This position requires fostering an inclusive, multi-agency approach to effectively tackle and prevent homelessness, thereby enhancing service efficiency and outcomes. The role also involves advising individuals on housing options, considering their needs, eligibility, and ability to maintain a tenancy. Additionally, the position contributes to developing new practices and initiatives to prevent homelessness early and provide stable housing solutions. The role is based in North Northamptonshire and includes advising senior leadership on housing and homelessness issues to guide strategic direction.



Responsibilities:

* Manage and oversee the housing advice and options service, ensuring compliance with statutory duties and strategic objectives.
* Ensure effective assessment of homelessness cases through a robust triage service focused on crisis management and prevention.
* Lead the development and management of housing advice and homelessness case management software systems.
* Monitor service performance, manage KPIs, and produce relevant reports.
* Establish and maintain agreements with partner agencies to support the housing advice and options service.
* Lead and motivate a team to achieve service delivery goals and positive outcomes.
* Manage budgets and payments related to housing advice and options, including expenditure forecasting.
* Develop and implement the Council’s Homelessness and Rough Sleeping Strategy and related policies.
* Promote multi-agency collaboration to address housing needs and prevent homelessness.
* Prepare grant funding bids and implement associated projects to enhance service outcomes.
* Assist in drafting reports and delivering presentations to governance groups regarding the service.



Requirements

Requirements:
* Demonstrated understanding of equal opportunities and awareness of diverse needs.
* Compliance with Council policies, including safeguarding, financial regulations, and health and safety.
* Commitment to Corporate Parenting, supporting the Council's role as a corporate parent.
* Flexibility to undertake additional duties aligned with the job's scope and responsibilities.


Requirements
Requirements: Demonstrated understanding of equal opportunities and awareness of diverse needs. Compliance with Council policies, including safeguarding, financial regulations, and health and safety. Commitment to Corporate Parenting, supporting the Council's role as a corporate parent. Flexibility to undertake additional duties aligned with the job's scope and responsibilities.

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