Due to ongoing success, our client is looking for a Service Support Manager to help manage new projects. * Based in Dorking * Up to £45,000 salary (DOE) * Hybrid (2 days WFH) * Monday – Friday, 9am – 5:30pm Benefits: * 25 days holiday + bank holidays * Bupa healthcare * Pension scheme * Parking onsite Job Description: * Working closely with end users, engineers, and sub-contractors to book installs * Diary management, coordinating schedules * Liaising with suppliers, ordering equipment and ensuring it arrives on time * Ensuring that essential documents i.e. risk assessments are available and up to date * Monitoring projects and ensuring they are running smoothly * Updating the CRM and helpdesk systems * Collating and sending reports * Managing the helpdesk ticketing system Person Specification: * Previous experience in a similar role is essential * Experience working in the IT industry * Organised with a can-do attitude * Excellent communication skills Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not bee...