Job Title: Support AdministratorHourly rate: 16.99Location: Glasgow City CentreLength of Contract: 4th of August to the 3rd of October Purpose of the Role:To deliver high-quality, end-to-end administrative support for learning and teaching activities within a leading university. This role supports both academic and administrative staff, as well as undergraduate and postgraduate students, ensuring smooth handling of enquiries, enrolment, and related processes. Key Responsibilities: Serve as the first point of contact in a dynamic teaching office, providing professional and courteous support to staff, students, and internal/external stakeholders. This includes managing Helpdesk queries, emails, and in-person enquiries at reception. Coordinate student enrolment processes, including preparation and execution of block enrolment merges for early-year programmes, maintaining enrolment controls, and conducting post-enrolment credit checks. Address student queries related to timetabling and enrolment, ensuring timely and accurate resolution. Perform data integrity checks to maintain accurate student records. Support exam operations by servicing exam halls and managing the secure collection of exam scripts. Archive examination materials in line with the university's retention policy. Ensure compliance with University policies, particularly regarding the handling of confidential and personal data. Undertake additional duties as required by the Learning & Teaching Manager, appropriate to the role and grade. Essential Criteria: Proven experience in delivering customer-focused administrative services, ideally within a higher education environment. Strong skills in managing and analysing complex datasets, generating reports, and resolving data-related issues. Demonstrated ability to plan and manage workloads within established procedures. Experience in identifying and contributing to process improvements. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk