VoIP Support Technician - Sheffield
* Excellent opportunity to join a growing IT and telecoms organisation supporting a varied customer base.
* Sheffield-based, full-time permanent role providing technical support across VoIP and network services.
* Hands-on position focused on VoIP platforms, network troubleshooting, system monitoring, and customer support.
* Salary range £26,500-£30,000 (DOE) within a supportive, technically focused team.
* To apply, please email
Who is the client?
Our client is an established UK technology services provider delivering VoIP and telecommunications solutions to a wide range of customers. They are known for their customer-first approach, service reliability, and commitment to technical excellence within a fast-paced support environment.
What will you be doing?
As a VoIP Support Technician, you'll provide technical support for VoIP and telecoms services, acting as a key point of contact for customer issues. You'll diagnose and resolve VoIP and network-related problems, monitor system performance, carry out regular checks and updates, and ensure services remain reliable and efficient. You'll work closely with the wider technical team, maintain accurate case documentation, and proactively identify opportunities to improve customer systems and service delivery.
What will you need?
* Proven experie...