We're seeking an experienced Neighbourhood Officer in Liverpool to support our valued social housing client for a minimum of 4 months. This is a hybrid role, with a mix of office, home and patch-based work.
Key responsibilities:
1. Manage a patch of housing stock, delivering all aspects of tenancy and estate management
2. Conduct tenancy visits, inspections, audits and handle tenancy changes or breaches
3. Manage abandonments, unauthorised occupation, tenancy fraud, and failures to allow access
4. Triage and manage low/medium level ASB cases, serving legal notices where required
5. Support tenants to sustain their tenancies by assessing needs, providing interventions and signposting
6. Carry out estate inspections, identify improvements and work with internal and external partners to maintain clean and safe neighbourhoods.
What you'll need to succeed
7. Proven experience in a housing and tenancy management role within a social housing environment and the ability to make an immediate impact in the above responsibilities
8. Good knowledge of housing legislation and best practice
9. Experience managing ASB, nuisance, safeguarding cases
10. Driving licence with business insurance and access to your own vehicle
What you'll get in return
11. Weekly pay
12. Hybrid working with mileage reimbursement
13. Hourly rates up to £24 per hour
14. Option to be paid PAYE or Umbrella
15. Starts ASAP