Overview
An excellent job opportunity has arisen within the Digital / eHealth Dept. of NHS Golden Jubilee University National Hospital. As an IT Support Analyst, you will play a key role in the support of the eHealth/Digital Services within the Board. Which comprises of the Golden Jubilee University National Hospital, Research Institute, Innovation Centre & Conference Hotel.
Responsibilities
* Be part of the IT Service Desk and Customer Support Team and provide 1st & 2nd Line Support, addressing customer problems and logging incidents and requests through the Service Desk application.
* Carry out routine support tasks in line with Departmental standards and procedures.
* Join a team of dedicated support professionals who take pride in the standard of service they provide to customers.
Qualifications and Skills
* Educated in a related computing subject or demonstrate relevant experience in field based support.
* Extensive knowledge of supporting the Microsoft product range including cloud-based products.
* Knowledge of the ITIL Service Management framework is desirable.
* Excellent communication skills and the ability to work well as part of a larger team.
Additional information
* NHS Golden Jubilee is open to considering flexible working options for this role.
* This vacancy may close early if a high volume of applications is received; please apply early to avoid disappointment.
* As a disability confident leader we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you have a disability or long-term health condition covered by the Equality Act 2010 and need support for any stage of the recruitment process please refer to the job pack for more information.
* NHS Golden Jubilee encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
* Details on how to contact the Recruitment Service can be found within the Job Pack.
* Certificate of Sponsorship: In line with the current UK Immigration Rules, this post may not meet the eligibility criteria for a Certificate of Sponsorship to support a Skilled Worker Visa or a Health & Care Worker Visa. Overseas nationals should review alternative immigration options before applying for this role. Further information: www.gov.uk/browse/visas-immigration. Visas and immigration - GOV.UK
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Hospitals and Health Care
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