We are seeking a Senior Commercial Manager to lead the development and delivery of our Healthcare Handback Strategy, ensuring the effective and compliant transfer of services at contract end.
This role will play a pivotal part in guiding operational teams through commercial obligations, risks, and handback requirements. We are looking for a commercially astute leader with deep experience in PFI/Healthcare contracts, CoBP processes, and commercial risk mitigation.
Your expertise will ensure robust contractual compliance, strengthened commercial awareness, and controlled financial and operational performance throughout the contract lifecycle.
Key Responsibilities
* Lead the design, development and implementation of the Healthcare Handback Strategy to ensure compliant and orderly contract transfer.
* Provide expert commercial and contractual advice to operational teams, enabling contractually compliant solutions.
* Mitigate commercial and financial risk through the CoBP process by ensuring alignment with contractual obligations.
* Develop, implement and manage commercial processes and systems, particularly in relation to Known Issues and Survey findings.
* Support the preparation and submission of contractual notices, change requests, and claims.
* Oversee and support financial performance monitoring in partnership with the finance business partner.
* Manage disputes, negotiate agreements, and liaise with internal and external stakeholders to resolve issues.
* Drive commercial process improvement, standardisation and enhanced commercial awareness across operational teams.
Qualifications & Experience
* Strong expertise in PFI and Healthcare contracts, CoBP requirements and handback processes.
* Robust commercial acumen with proven ability to identify and mitigate financial risk.
* Experience in contract financial management, performance tracking and analysis.
* Excellent negotiation, communication and stakeholder management skills.
* Demonstrable leadership, problem‑solving capability and process improvement experience.
* High integrity, attention to detail and strong focus on compliance.
Disability Confident
Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .
EEO Statement
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
Company Information
ISS is a world‑leading workplace and facility management company, committed to doing business the right way and taking its corporate responsibility very seriously. ISS welcomes all applicants and is proud to be a diverse and inclusive employer. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
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