About Nottinghamshire Mind:
Nottinghamshire Mind is a leading mental health charity, providing support and services to individuals experiencing mental health challenges. We are dedicated to improving the mental health and well-being of individuals across Nottinghamshire, with a focus on providing compassionate, accessible, and high-quality services that make a real difference in people's lives.
About the Service:
Our new Training Service is an exciting and evolving arm of the charity, designed to share our expertise in mental health with both internal staff and external organisations. This initiative supports our mission by equipping professionals, volunteers, and wider community partners with the skills and knowledge to better understand, respond to, and support mental health needs. As a new and growing function, the training arm plays a key role in extending our impact beyond direct service delivery, building capacity across sectors and promoting best practice in mental health.
Role Overview:
As Training Services Manager, you will be responsible for creating a blended training portfolio that balances commercial growth with our core charitable purpose: strengthening mental health and wellbeing across Nottinghamshire. This includes designing and delivering meaningful, impactful programmes that support both our internal team and external partners, while generating income to sustain and grow our vital community services. You'll lead on developing a diverse and responsive offer that reflects sector needs and aligns with our values and strategic aims. Strong personal mental resilience is essential as the subject matter for the training you will be required to develop will cover all aspects of mental health.
Key Responsibilities Strategic Development & Leadership:
· Lead the design, implementation, and growth of a comprehensive training department, including the development of operational frameworks, quality assurance processes, and a long-term business strategy.
· Build a commercial training arm that provides high-quality, paid-for training across sectors – including health, education, local authorities, and private businesses – to help sustain and expand Nottinghamshire Mind's charitable services.
· Explore and implement innovative delivery models including online, in-person, and blended learning to ensure accessibility and reach.
Internal Training & Staff Development:
· Design and launch an internal training platform focused on building staff resilience, confidence, and professional growth – fostering a learning culture that reflects our values.
· Work closely with HR and leadership to identify internal training needs and ensure all staff receive relevant, high-quality induction, ongoing development, and wellbeing support.
· Contribute to creating a workplace culture that champions compassion, psychological safety, and reflective practice.
Programme Design & Delivery:
· Create, deliver, and evaluate a diverse suite of training products rooted in evidence-based mental health practices – including workplace wellbeing, trauma-informed care, mental health first aid, and leadership for wellbeing.
· Lead the rollout and engagement strategy for the Critical Incident Staff Support Pathway, collaborating with health and care partners to embed training and awareness within local systems.
Business Development & Income Generation:
· Identify and pursue opportunities for income generation, including public contracts, corporate partnerships, and commissioned training offers.
· Develop marketing strategies and promotional materials in collaboration with the communications team to raise awareness and reach new clients.
· Build relationships with key stakeholders across Nottinghamshire and beyond, positioning Nottinghamshire Mind as a trusted training provider in the mental health space.
Team Leadership & Collaboration:
· Recruit, lead, and develop a small but growing team of training staff, associates, or facilitators to support the delivery of a high-quality training service.
· Work collaboratively across departments to align training initiatives with organisational goals and community impact.
Quality Assurance:
· Oversee the auditing and evaluation of training services to ensure continuous improvement.
Budget and Resource Management:
· Manage budgets and resources for training services effectively, ensuring value for money and alignment with the overall goals of Nottinghamshire Mind.
Stakeholder Engagement:
· Work closely with key internal and external stakeholders to ensure training opportunities are developed collaboratively, are relevant, and responsive to identified needs and priorities.
General-
· To work in a cross-organisational way with other teams within Nottinghamshire Mind to support organisational development and learning.
· To work in line with Nottinghamshire Mind policies, procedures, codes and guidance, including in relation to health & safety, confidentiality, safeguarding, data protection and equal opportunities.
· To actively promote the aims and principles of Nottinghamshire Mind and take part in any Nottinghamshire Mind activities as directed.
· To undertake other duties that may be necessary as directed by the Manager, that are compatible with the nature of the post.
Person specification:
Essential criteria:
Experience & Qualifications
· Significant experience in training design, delivery, and management – ideally within mental health, health and social care, education, or the charitable sector.
· Proven track record of developing successful, income-generating training services or consultancy offers.
· Strong business development and entrepreneurial mindset, with experience of managing budgets, contracts, and stakeholder relationships.
· Experience designing internal learning pathways and e-learning solutions.
Knowledge
· Passionate about mental health and wellbeing, with a deep understanding of person-centred, trauma-informed, and inclusive approaches.
Abilities
· Skilled facilitator with excellent communication and interpersonal skills, able to engage diverse audiences.
· A collaborative and compassionate leadership style that builds strong relationships across teams and sectors.
· Willingness to travel across Nottinghamshire and attend in-person meetings, training sessions, and events as required.
· Full UK driving licence and access to a vehicle.
Desirable Skills and Qualifications:
· Experience of building a training department or start-up learning service.
· Familiarity with NHS systems, VCSE organisations, or working within health and care partnerships.
· Knowledge of online learning platforms and digital content creation
Benefits:
· Generous annual leave.
· Access to training and professional development.
· A supportive and inclusive working environment with a strong focus on work-life balance.
· The chance to make a meaningful difference in the lives of individuals experiencing mental health crises.
Nottinghamshire Mind is committed to building a diverse and inclusive workplace. We welcome applications from people of all backgrounds, communities, and experiences. We believe that a broad range of perspectives makes us stronger. We do not discriminate on the basis of disability, race, ethnicity, gender, age, religion or belief, sexual orientation, or any other protected characteristic.
Job Type: Full-time
Pay: £32,708.00 per year
Benefits:
* Additional leave
* Company pension
* Health & wellbeing programme
* Private dental insurance
* Private medical insurance
* Sick pay
* Work from home
Experience:
* training and development: 3 years (required)
Work Location: Hybrid remote in Worksop S80 1EH