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Deputy claims manager

Northampton
Gallagher
Claims manager
Posted: 25 June
Offer description

Overview

Join our dynamic team at Strata Solicitors, as a Deputy Claims Manager (Defence), based in our beautiful office at Blisworth Hill Farm. In this pivotal role, you will handle a select portfolio of pre-litigated files within our corporate client motor claims handling team. You will be at the forefront of resolving claims related to personal injury, motor, and property losses, while providing crucial operational and technical support to the Claims Manager. Be part of a forward-thinking team where your expertise will be valued and your career growth supported. We offer a collaborative environment, opportunities for professional development, and the chance to make a real impact in the insurance industry. How you'll make an impact Claims Handling: Maintain a high-standard, reduced claims portfolio and assess liability in line with client service agreements Investigate third-party claims thoroughly and negotiate settlements swiftly via phone and correspondence Proactively manage third-party hire and repair processes, coordinating with repair, hire, and investigation partners Utilise injury portals effectively and evaluate General and Special Damages in third-party personal injury claims Team and Service Delivery: Serve as a technical and procedural advisor for claims handlers, coordinating FNOL allocation and data integrity Ensure team compliance with protocols and consistency across accounts, handling supplier payment requests Conduct probationary reviews and mentor junior team members, providing internal and client reporting Attend client meetings as needed, support the Claims Manager, and contribute to team welfare and personnel matters About You Motor claims handling experience within a legal, insurance, or claims management environment, covering pre-litigated claims Self-motivated, strong initiative, ability to work independently, excellent communication skills, and flexibility to handle unexpected situations Eligible to work in the UK Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…

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