Job summary
Here at NHS Business Services Authority, we have a growing digital agenda. An opportunity has arisen for a Lead Developer to join our Digital, Data and Technology Directorate.
As a Lead Developer, you will provide expert knowledge within the software development community to actively develop, implement and enable on-going support of services. You will lead and enable the growth of skills within the team.
This is a perfect opportunity for someone who has a passion for software development, an eye for detail and experience working collaboratively within a multi-disciplinary team setting. You will also have experience of working with Java/Spring in a professional environment.
You lead on exciting projects which will make difference. You will work closely with stakeholders, forming a deep understanding of customer and organisational requirements, translating requirements into user stories to create deliverable features.
What do we offer?
Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it.
27 days leave (increasing with length of service) plus 8 bank holidays.
Opportunities for development
Active well-being and inclusion networks
Excellent pension
Various salary sacrifice schemes
Employee Assistance programme, offering free 24/7 support for you and your loved ones
Access to a wide range of benefits and high street and online discounts
Main duties of the job
* Analysis of requirements, design and development of applications to meet business needs.
* Analysis, investigation and resolution of complex ICT issues, within new and existing services.
* Software development lifecycle, including but not limited to developing code based applications, quality assurance and test processes, and supporting in a 2nd/3rd line environment.
* Rapidly absorbing highly complex technical and business information. Identifying risks and escalating them as appropriate.
* Writing and maintaining system documentation.
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.
We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.
As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.
We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.
Alongside a competitive salary with pay progression, we offer a people‑centric benefits package, connecting you to the rewards and benefits you value most!
Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Job responsibilities
In this role, you are accountable for a wide range of specialist skills, including evaluating, analysing, and interpreting highly complex information and requirements to inform development of applications and services, providing options to support a range of solutions.
Communicating with other IT professionals to provide detailed and highly complex information in easy to understand formats. Applying specialist knowledge, defining and applying appropriate methods and procedures throughout the full development lifecycle in accordance with IT standards and customer requirements.
Designing, developing and delivering systems and services that provide value based features and benefits for new and existing services, redesigning, re‑factoring and innovatively delivering modernisation of existing services.
Providing specialist advice and guidance for resolving complex issues that affect bespoke services, third‑party applications and configurable of the shelf products (CoTS) and services, to support swift resolution of problems and major incidents.
Using incident, problem, request and change management processes and systems to support the successful implementation of system enhancements and fault resolutions. Implementing standards and policies, pro‑actively identifying and proposing improvements or enhancements to meet changing needs.
Proactively engaging in conversations to support the on‑going development and maintenance of your own skills and knowledge, including attending relevant Communities of Practice.
Communicating complex information effectively across a wide range of people and levels of understanding, including both technical and non‑technical audiences, to influence, negotiate and secure value based outcomes for the delivery of services.
Planning work of your own and other team members to achieve agreed objectives, prioritising multiple and sometimes conflicting deliverables, escalating as appropriate, to ensure projects stay on track.
Leading, participating and contributing to quality assurance reviews of your and others work through peer reviews, learning logs and engaging in appropriate communities of practice.
Regularly horizon scans to keep abreast of new and emerging technologies and standards to support innovative and creative delivery of business objectives.
Coordinating and allocating work to other team members in line with agreed delivery of services.
Maintaining an awareness of financial and personal implications in the use of a range of resources and contributing to and preparing proposals for change.
Identifying opportunities and engaging in partnership working with other individuals, groups and agencies within the NHS, DoH and other third parties. Engaging and collaborating across multiple disciplines to provide consistent approaches.
Maintaining an awareness of agreed service levels, KPI's and standards within the team, reviewing own performance and adapting own approach to maximise delivery.
Monitoring and reporting on a number of areas including agreed service levels, KPI's and standards within the team, generating reports to agreed frequency, methods and processes.
Preparing plans to enable delivery and management of projects and programmes undertaken by the team, providing operational direction in the preparation of plans to deliver systems and services across the organisation.
Providing feedback on functional and non‑functional requirements to ensure overall needs of the business are met from an ICT perspective, and participating in procurement processes.
Person Specification
Personal Qualities, Knowledge and Skills – Essential
* Working collaboratively within a multi‑disciplinary team setting, both internal and externally.
* Management of own work and others work to meet deliverables.
* Pro‑active approach to self‑learning and continuous professional development.
* Specialist knowledge consistent with attainment of degree level qualifications.
* Business change and rationalisation of systems processes and services.
* Analysis of requirements, design and development of applications to meet business needs.
* Analysis, investigation and resolution of complex ICT issues, within new and existing services to enable business continuity and resolve major incidents.
* Use of version control systems such as Github/Gitlab, SVN.
* Knowledge of design principles (Object oriented design; common design patterns; responsive web design; security by design; government service design).
* Experience of frameworks and approaches to support DevOps culture and a Continuous Deployment environment.
* Experience of translating requirements into user stories to create deliverable features.
Desirable
* Awareness of digital channel shift and approaches.
* Working knowledge of cloud, Windows and Unix environments.
* Microservices design and implementation.
Experience – Essential
* Extensive knowledge of software development lifecycle, including but not limited to developing code based applications, quality assurance and test processes, and supporting in a 2nd/3rd line environment.
* Extensive knowledge of one or more of the following: Agile, Java/Spring, Node.js/Express, AWS Lambda, HTML/ CSS/ JavaScript, SQL.
* Significant experience of performing a range of varied work activities in a range of structured and unstructured environments.
* Communicating complex technical information easily to both technical and non‑technical people.
* Training, mentoring, coaching and sharing best practice with a range of staff.
* Rapidly absorbing highly complex technical and business information to learn new technologies, keep skills up to date and adapt to change.
* Identifying risks and escalating them as appropriate.
* Writing and maintaining system documentation.
* Developing and maintaining clean, production ready code across a variety of programming languages and frameworks.
* Presenting work at user groups and conferences.
* Meeting strict service requirements (KPIs, SLAs, OLAs).
* Front‑end web development skills.
* Create or design workable prototypes.
* Experience building server‑side web applications.
Experience – Desirable
* Developing or supporting large scale or highly critical services.
* Upgrading, converting, modernising or digitising applications/services.
* Identifying, assessing and managing risk.
* Knowledge of SQL and its use in one or more DBMS (Oracle, PostgreSQL, SQL Server, DB2).
* Interaction with a range of external, third‑party suppliers.
* Experience of GDS type design principles in action – "coding in the open".
* Responsive Web Design and handling large data sets and scaling their handling and storage.
Qualifications – Essential
* Degree calibre with relevant in‑depth knowledge of the subject matter OR relevant experience of the subject matter.
Qualifications – Desirable
* Qualifications in appropriate IT certification (e.g. ITIL, TOGAF, Agile, ISTQB etc).
* Post Graduate qualification.
Employer details
Employer name: NHS Business Services Authority
Address: Stella House (Newcastle) or Parklands 1A (Middlebrook), Goldcrest way, Newburn Riverside, Newcastle Upon Tyne, NE15 8NY
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