Overview
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join our PaintWell store in Droitwich. You will provide exceptional service to customers and help keep the branch and its delivery service running smoothly. Previous product experience isn’t necessary if you bring great customer service and team working skills.
Salary - £10,778.00 per annum plus pension and company benefits
Salary is due to increase on April 1st as part of the Company Pay Review.
Hours - 16 hours a week (Friday and Saturday).
Location - PaintWell, Unit 6a Salwarpe Road, Droitwich. The branch serves local homeowners and tradespeople with a broad range of decorating materials.
About the company - Part of the Brewers Group; PaintWell focuses on high quality products and expert advice. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 12pm (Saturday hours changing to 8am-5pm from 1 May).
As a family-run business, we value our people and the development of our colleagues. We are committed to providing reasonable adjustments for neurodiverse candidates or candidates with a disability in the application or interview process.
Responsibilities
* Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
* Use product knowledge to provide recommendations and help customers find the best product for their needs
* Mix paint for customers, process specialist orders, and request special stock within the Branch network
* Develop sales of the Company product range including wallpaper, paint and fabric
* Build relationships with customers to fully identify their needs and provide a comprehensive service
* Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
* Assist with stock maintenance in the branch
* Unload deliveries and ensure stock is distributed throughout the store
What we are looking for
* Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
* Approachable with an open and friendly personality; able to help both customers and colleagues
* Enjoys working in a team but can also be relied upon to work independently
* Willing to attend training to become a Fire Marshall and/or First Aider if required
* Keen to learn, develop skills, and progress within the industry
* Previous retail experience or product knowledge is advantageous but not essential, as full training will be provided
Benefits
* Competitive salary
* 33 days holiday with allowance for selected bank holidays increasing with service
* Free life assurance
* 5% employer pension contribution (subject to employee contributions)
* Stream – a money management app for access to pay as you earn
* Employee Assistance Programme – for colleagues, partner/spouse and dependents
* Virtual GP service for yourself and dependent children
* Medibank/Medihealth cash plan options
* Brewers Colleague discounts on home improvements
* Discounts with selected partners and major brands
* Additional financial assistance such as Cycle to Work, Season Ticket Loans and Helping Hand Loan Scheme
* Staff uniform and uniform cleaning tax relief
* Comprehensive Induction Programme and ongoing development
* Additional benefits after qualifying period, such as profit-related pay and enhanced leave options
How to apply
To apply for this opportunity, please click the Apply Now button on this page to complete the mandatory application form.
Please note: this role may be removed from listings before the closing date if we are successful in filling the appointment. Please ensure you fully complete the application process; due to the volume of applications we may not respond to applicants who do not complete the process.
Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant, Delivery Driver, Multi Drop Driver, Transit Driver, Courier, Delivery Crew Worker.
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