## VodafoneThree - Enterprise Delivery Framework Process ImprovementNewbury, United Kingdom**Location:** Newbury + \*Hybrid **Salary:** Excellent basic salary plus bonus and Vodafone benefits **Working Hours:** Full time 37.5 hours per week – Monday to Friday **\*Hybrid** We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.**Who We Are** We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. **Why VodafoneThree** Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.**The Opportunity**EPT shapes, prioritises, and governs the enterprise investment portfolio to ensure strategic alignment and value delivery. It drives transformation across the organisation by embedding consistent capital management and delivery practices, providing enterprise-wide performance insights, and improving efficiency, quality, and business outcomes.**Role Purpose:**The Enterprise Process Improvement Lead owns the continuous improvement and optimisation of the Enterprise Delivery Framework (EDF), which governs over £1bn in annual Capex investment across multiple portfolios and delivery engines.Reporting to the Senior Manager, Enterprise Delivery Framework, you are accountable for the performance standards, measures and strategic improvement roadmap that ensure the enterprise plans, funds and delivers change with the right balance of pace, control and value.You define and lead the EDF Continuous Improvement programme — using data, user insight and root cause analysis to prioritise and implement interventions that remove friction, reduce cost of failure and improve flow across the investment lifecycle. You oversee delivery of measurable gains in efficiency, predictability, quality and value realisation at enterprise scale.Operating as the senior performance authority to Portfolio Leads, Programme Boards and Executive stakeholders, you set the performance agenda, challenge systemic inefficiency and embed a culture of transparency and operational excellence across organisational boundaries.**What you’ll do**This is a high-impact enterprise leadership role requiring strong systems thinking, analytical depth and the credibility to influence at executive level and deliver sustained operating model improvement.Get smarter responses, upload files and images, and more.Key Roles and Responsibilities**Lead Enterprise Continuous Improvement*** Own and develop the Enterprise Process Improvement approach.* Set clear performance measures (e.g. speed, efficiency, predictability, ease of delivery).* Establish baselines and improvement targets, leading virtual teams to implement changes.* Provide clear insight to senior leaders on where performance needs to improve and secure their buy-in.* Produce costs, benefits and prioritisation for each intervention.**Improve End-to-End Delivery Flow*** Review how work moves from the Idea phase to successful Delivery removing friction and breakage points.* Identify delays, duplication and unnecessary complexity.* Lead practical improvements that make it easier and faster to get things done.* Ensure improvements deliver measurable benefits.**Performance Reporting & Accountability*** Create simple, consistent performance dashboards to show how projects flow through the framework.* Track and report improvement outcomes.* Ensure performance data supports better decision-making.**Simplify & Standardise Ways of Working*** Reduce process friction and manual effort, e.g. time and motion studies, applying lean principles.* Align and simplify ways of working across legacy organisations post-merger.* Embed sustainable changes that improve efficiency and right-first-time delivery.**Who you are**Job Requirements, Knowledge & Experience The knowledge and expertise to achieve business objectives. The degree of understanding required for the industry, commercial environment and of competitors products and services.* A Strategic Improvement Leader – A senior Business Improvement, Continuous Improvement or Transformation professional with experience improving performance across complex, multi-entity organisations.* A Systems Thinker – Able to diagnose root causes across process, governance, tooling and behaviour — not just symptoms.* A Lean & Flow Expert – Experienced in applying Lean, value stream optimisation and performance measurement to knowledge-based delivery environments.* A Change Catalyst – Able to turn insight into sustained behavioural change, not just recommendations.* An Executive Influencer – Comfortable challenging senior stakeholders constructively, using data and evidence to drive action.* A Value-Oriented Architect – Focused on measurable outcomes, efficiency gains and improvement in delivery predictability.* Extensive experience in Enterprise Continuous Improvement, Business Improvement, Operational Excellence or Transformation roles.* Proven track record applying Lean principles in complex, matrixed organisations.* Strong analytical capability with experience designing KPIs and performance frameworks.* Demonstrated ability to drive measurable performance improvement across end-to-end processes.* Experience influencing Executive stakeholders and operating at Board-facing level.*We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part
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