Overview
Job Title: Field Service Engineer - South. Location: South (Berkshire, Oxfordshire, Hampshire and Surrey) with possible UK travel. Reports To: Area Service Manager. Function: Service.
Join Clarke Energy as a Field Service Engineer, where you'll ensure the reliability and performance of our gas engines and related plant equipment. This role supports the timely maintenance, troubleshooting, and fault resolution to maximize availability and performance while minimizing downtime and costs for customers.
Job Purpose
To maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. Ensure scheduled maintenance is completed to the highest standards.
Key Responsibilities
* Maintenance and Troubleshooting: Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements; respond to out-of-hours callouts, troubleshoot faults, and restore equipment operation.
* Documentation and Parts: Collect, label, and dispatch oil samples to the laboratory; select and order correct parts, returning unused items to minimize waste; maintain van stock accurately and report shortages to the Area Manager.
* Customer and Team Support: Build and maintain positive relationships with customers; maintain clear communication with the Area Manager, customers, and subcontractors; document site visits and complete detailed service reports.
* Tools and Equipment: Keep company tools and equipment in good condition, clean, maintained, and calibrated; maintain high standards of site cleanliness and presentation.
* Supervision and Training: Support the Area Manager by supervising, training, and mentoring apprentices and new team members.
* Health, Safety, and Environment: Adhere to all health, safety, and environmental standards and regulations at all times.
What We're Looking For
Technical Skills and Knowledge
* Strong engineering expertise with a solid understanding of gas engines and related systems.
* Electrical and mechanical engineering knowledge.
* Gas Safe registered.
* Proficient IT skills to document work and support reporting requirements.
* Coaching and mentoring abilities.
Personal Attributes
* Trustworthy, professional, and reliable.
* Flexible and adaptable to changing demands.
* Customer-focused with strong relationship-building skills.
* Organized and able to manage workload effectively.
* Proactive, taking initiative to ensure tasks are completed efficiently.
* Resilient under pressure and committed to quality and improvement.
Qualifications and Experience
Essential:
* A minimum of 5 years' service engineering experience.
* NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.
* Apprentice-trained engineer.
* Gas Safe registration.
* Full driving license.
* Willingness to travel extensively, work unsociable hours, and stay away from home when required.
Desirable:
* Experience with gas engines.
What We Offer
If you're a skilled and motivated engineer ready to take on a challenging and rewarding role, we'd love to hear from you. Join Clarke Energy and be part of a team dedicated to delivering exceptional service to our customers.
Benefits
What do you get in return?
* Competitive hourly rate with overtime paid at 1.5x basic rate
* Up to 30 min travel each way per day paid at basic rate
* On-call rota participation with call-out
* 25 days holiday plus 8 Bank Holidays
* Option to buy or sell up to 5 days additional holidays per year
* Company pension contribution of 7%
* Company van provided
* Comprehensive training program on Jenbacher engines and systems
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