Job Location: Swansea, UK (Hybrid)
Closing Date: 1st March 2026
Start Date: ASAP
Salary: £34,000 - £40,000 per annum (dependent on experience)
Deploying & Supporting software applications
IP Network configuration and troubleshooting
Windows Server Environment configuration and troubleshooting
Good understanding of SQL configuration, querying, backups & troubleshooting
Experience working with support ticket systems
Confident, Professional & Clear in verbal and written Communication
Microsoft IIS
Powershell / Command Line / Terminal
A+ certification or any relevant Microsoft or Networking Certification
Experience with security products such as IP cameras, NVRs, CCTV, VMSs, and Access Control systems
Experience deploying and supporting PSIM security software applications
Experience with SaaS products and/or SaaS infrastructure (AWS, Azure etc)
The Perks…
Bonus Scheme
Remote / Hybrid Working
Casual Dress Code
Opportunities for International Travel
Private Healthcare (Salary Sacrifice)
Training & Conferences
Holiday Buy/Sell Scheme
Company Pension
Exciting Technology
Free Tea, Coffee & Snacks
Social Events
Here at SureView Systems we develop software to improve an organisation's ability to manage and respond to physical security events by creating an intuitive, easy-to-use response platform.
The goal of the software is to improve operator response times, by prioritizing what's important, while automating many of the time consuming, manual and often inconsistent processes of running a command center. This in turn results in better security outcomes.
We have an exciting opportunity for a Systems Engineer to join our growing team. Our product is not an out of the box solution and engineers in the team need to have close working relationships with the customer, development and sales teams in order to successfully deliver the solution. We manage this by embracing a DevOps mentality and maintaining customer specific teams. Account management and customer communication will be key to ensuring the successful delivery of projects and ensuring we maintain a high level of customer satisfaction.
This role offers a fantastic opportunity to progress your career, develop new skills and learn new technologies as part of a talented team, working in a challenging, fast paced and collaborative environment.
Roles and Responsibilities
Perform the installation, commissioning and maintenance of multi-tier SureView environments.
Working with customers to manage system wide rollouts, updates and hotfixes.
Updating support and training documentation.
Providing customer support and troubleshooting via support ticketing system, email and phone. Including some emergency out-of-hours support based on on-call schedule.
Performing user acceptance testing on the latest releases and maintaining internal testing labs.
Required Experience and Qualifications
Qualification in IT-related field or equivalent experience
2+ years commercial engineering experience desirable
Clean criminal record
Application Process
Apply NOW for immediate consideration
Closing date for applicants: 1st March 2026
Please Note: SureView Systems does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
#J-18808-Ljbffr