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This range is provided by WPS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Are you a driven, customer focused individual looking to progress within the Liberty team as a Resource Controller? Are you looking to earn £29,800 per year?
We can Offer You:
* Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility with overtime
* Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more
* Training & Growth: Ongoing professional development to keep you at the top of your game
Your Role:
* Allocate and schedule appointments for gas repairs based on operatives’ skills, location, and availability
* Monitor and manage job scheduling systems, ensuring efficiency and real-time updates
* Handle rescheduling of work to meet programme timelines and ensure customer satisfaction
* Validate job data and maintain up-to-date records on internal systems
* Act as a key contact for customers and clients, providing updates and resolving queries
* Deliver an efficient response to operational challenges while meeting contract-specific targets
* Support engineers and supervisors to achieve optimal service levels
What We Need from You:
* A good standard of education
* Previous experience in a call-handling or scheduling role
* Ability to operate and manage computerised database/job management systems
* Solid understanding of office processes and scheduling software
* Strong communication and interpersonal skills
* Ability to work independently as well as collaboratively
* Analytical mindset and adaptability to manage change
Why Liberty?
We’re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.
Apply Today!
Click “Apply” below to join Liberty as a Resource Controller. We look forward to hearing from you!
Closing Date: 25th July 2025 (We may close early due to high demand)
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Accounting/Auditing and Finance
* Industries
Human Resources
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