Job Summary
We are seeking an experienced IT Engineer for our client which is a global technology company. You will ensure seamless office IT operations, provide end-user support, and maintain critical infrastructure including networks, servers, and security systems. This role requires deep technical expertise, a customer-centric approach, and collaboration with global IT teams to meet company security and business requirements.
Key Responsibilities:
* Design, implement, and maintain comprehensive IT infrastructure solutions for local offices, encompassing:
* Provide support for cloud and local server based business critical systems and software including MES and security systems
* Implement and maintain secure hybrid cloud architectures bridging on-premise and cloud environments
* Diagnose and resolve complex issues in cloud-native and hybrid infrastructure environments
* Design and manage network solutions including: MPLS and VPN configurations (Multi-VRF/IPsec), WAN/LAN architecture and wireless networks (AC/AP), Firewall configuration and management
* Troubleshoot advanced network issues (routing, switching, VoIP)
* Deploy and maintain: Windows/Linux server environments, Virtualization platforms, Storage solutions and backup systems, VoIP and video conference systems.
* Implement and manage: Endpoint protection solutions (antivirus/encryption), Patch management systems, Two-factor authentication infrastructure.
* Ensure compliance with enterprise security policies
* Provide desktop support (in-person/remote) for employees, including VIPs.
* Support onboarding/offboarding (system deployment, IT inductions).
* Conduct IT training and maintain support documentation.
* Perform O&M for industrial PCs (production line support, backups, fault resolution).
* Maintain door access/CCTV systems and video conferencing equipment.
* Participate in after-hours/Weekend support (remote or onsite).
* Ensure IT environments comply with company global security policies.
* Work with global IT teams to innovate solutions aligned with business needs.
* Manage asset lifecycle (inventory, audits, decommissioning).
Person Specification:
Required:
* 3+ years in enterprise IT infrastructure (Wintel/Networking).
* Advanced networking knowledge: Routing/switching (CCNA or equivalent).
* Microsoft certifications preferred (Windows Server 2012R2/2016/2019).
* Virtualization (VMware/Hyper-V), VoIP, video conferencing.
* Endpoint security (encryption/patching/2FA).
* Strong problem-solving, teamwork, and communication skills.
* Ability to work after-hours/weekends.
Desired:
* CCNP, MCSE, or other relevant certifications.
* Experience with AxiomV door control systems.
* MES software experience