We are looking to recruit for a Service Technician-Repairs to work as part of the local team based in Birmingham, supporting our customer communications, compliment and supporting the management team. They will provide front of house customer contact within the Birmingham Housing business unit ensuring our equipment is running in a safe and uncompromising manner. This is full time and permanent role
Duties & Responsibilities:
1. Respond to calls or repairs within the contractual time frame
2. Support and co-operate with colleagues throughout the Company in a positive, helpful and respectful manner
3. Comply fully with the Company’s field objectives and reporting systems
4. Comply with the Company’s quality system and participate in its continuous development
5. Maintenance and servicing of lifting equipment, including but not restricted to lifts, platform units and hoists
6. Real time completion of works within Field Link
7. Any other field engineering duties that may be required
8. Ensure adherence to all Company Policies and Procedures
9. All employees are required to work in accordance with established Company Occupational Health and Safety policies
10. and procedures to ensure compliance with current UK legal requirements and Schindler Group safety requirements
11. Employees must comply with Company Health & Safety requirements and set a personal example of safe behaviour
12. Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where
13. applicable) to Schindler Ltd occupational health and safety management system
Candidate Requirements:
14. Proven experience in Lift Servicing/ Maintenance/ Repairs preferred
15. Qualified to NVQ level 3 minimum in Lift maintenance
16. The ability to work under pressure and to deadlines
17. Flexibility and good problem-solving skills
18. Strong communication skills at different levels (client/Service Leader/Inspectors
19. Passionate about the customer. Works consistently to provide a high level of service to both internal and external
20. customers
21. Works well as part of a team, supporting colleagues and assisting willingly when required.
22. Proactive and is able to identify and prioritise workload
23. Delivers on commitments
24. Good time management skills and ability to forward plan the departmental requirement
25. Holds a full UK Driving Licence
26. Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
27. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
28. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.
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