Service Manager Full-Time - 40 Hours Per Week Salary: £30,000 per annum Location: Great Ellingham, Norfolk A exciting leadership opportunity is available at a residential care service set within the Norfolk countryside. The service supports adults with learning disabilities, autism, and complex needs, offering tailored one-to-one support in a vibrant and inclusive environment. Residents enjoy a wide range of activities including gardening, outdoor recreation, and social engagement in purpose-built communal areas. The setting encourages personal growth, skill development, and meaningful participation in everyday life. About the Role The Service Manager plays a vital role in ensuring the wellbeing and safety of residents and in leading a team of support staff. This position requires a proactive and compassionate leader who can inspire and guide others while maintaining high standards of care and compliance. Key responsibilities include: Developing and reviewing person-centred support plans and risk assessments Conducting audits and overseeing documentation and financial systems Managing schedules and providing direct support to the service Acting as a liaison for residents, families, and staff Participating in management meetings and representing the service externally Ensuring secure and compliant data handling Supporting staff development through supervision, appraisal, and training Addressing concerns and contributing to resolution processes Promoting safe working practices and conducting health and safety assessments Upholding regulatory standards and legislative requirements Candidate Requirements Experience supporting adults with learning disabilities and/or mental health conditions Minimum Level 3 qualification in Health and Social Care, with a commitment to achieving Level 5 Proven experience in team management, including rotas, appraisals, and disciplinary procedures Strong leadership and motivational skills Benefits Career progression within a supportive and growth-oriented environment Paid training and access to recognised qualifications Inclusive workplace culture that values diversity Wellbeing support and resources Financial flexibility tools and reward schemes If you are ready to take on a new leadership role and contribute to a service that makes a real difference, click apply now.