About You
Do you thrive on a mix of sales and customer service? Love talking to existing customers, but also love that buzz that comes from selling? Are you keen to grow and develop your career at a successful and well-recognised brand that is rooted in the idea of sustainability? Do you want a job where your drive and your ability to communicate are absolutely vital?
If that sounds like you, we would love to speak to you.
About the role
This role joins our Professional Filter team to be part of delivering great service to our business customers across the hospitality and catering sectors. Working as part of the customer service team, you’ll be talking with existing customers to produce and follow up on quotes for ongoing work such as filter replacements. Ensuring that filter products are replaced when they should be is vital to maintain the quality of filtration that brings people to BRITA, and this position sits right at the heart of making that happen. It’s a role that requires communication, relationship-building and strong organisation skills to make sure that follow-ups happen and that customers get the right level of attention.
You’ll be working in partnership with both the sales team and the wider customer service team to make sure that all customers receive the right service for them, and that team targets are achieved throughout the year.
This position is based in Bicester on a hybrid basis (3 days per week in the office).
About BRITA
Here at BRITA we are at the forefront of sustainability and are passionate about changing the way people drink water. We are continuously striving to increase the efficiency and performance of our products with a primary focus to reduce our environmental impact!
BRITA are a forward thinking, family owned global business who care about our employees, creating career and advancement opportunities within an inclusive and diverse environment.
To be successful in this role
You’ll have experience selling on the phone, ideally to business customers, and be motivated by working towards targets. A great phone manner will be vital, and you’ll be organised and meticulous with a good level of computer literacy (we will train you in the systems you will need to use). Most of all, though, you will need to be proactive and able to prioritise your work effectively, with a drive and desire to succeed.
Collaboration and communication are absolutely at the heart of everything we do at BRITA, and this role is no exception as you will be working every day with customers and with multiple teams across BRITA.
We are looking for someone who can make a difference as we grow and ensure that we do everything we can to deliver great service to our customers.
What’s in it for you?
Annual salary of £28,808 + bonus
23 days leave per annum + bank holidays
Excellent pension scheme
Free access to Employee Assistance programme and the opportunity to join our Private Health Cover
Employee discount + monthly staff allocation for BRITA
Free on-site parking Free flu jabs, annual Eye Care Voucher
Excellent career advancement opportunities!
Join BRITA UK and be part of a team that values diversity, equity, and inclusion. We welcome applicants from all backgrounds and are committed to making our recruitment process accessible and supportive. If you're applying and need anything to help you feel prepared and comfortable during the process, just let us know – we’re here to help you succeed.
Reference ID: ClientRep 2601