Helpdesk Administrator
đź“Ť Location: Stratford, London (E20)
đź“… Start Date: ASAP
đź’° Rate: ÂŁ15.65 per hour (PAYE)
We are currently recruiting for a Helpdesk Administrator to join a busy Facilities Management contract based in Stratford. This is a great opportunity for someone with strong organisational and communication skills to be part of a fast-paced and supportive team.
Key Responsibilities:
* Acting as the first point of contact for incoming queries via phone and email
* Logging, updating, and closing jobs using the helpdesk system
* Coordinating with engineers and subcontractors to ensure timely completion of works
* Monitoring job progress and ensuring service level agreements (SLAs) are met
* Maintaining accurate records and documentation
Requirements:
* Previous experience in a helpdesk, administration, or customer service role
* Strong communication and interpersonal skills
* Good working knowledge of Microsoft Office (Word, Excel, Outlook)
* Ability to prioritise workload and work in a fast-paced environment
* Experience within Facilities Management is desirable but not essential
What’s on Offer:
* Competitive hourly rate of ÂŁ15.65 PAYE
* Immediate start available
* Opportunity to gain experience within a well-established FM contract
* Supportive team environment
If you are organised, proactive, and ready to start immediately, we would love to hear from you.
👉 Apply now or contact us for more information