Job Purpose:
We are seeking a highly organised and motivated Sales Support Assistant to join our dynamic team at EORI, a leading customs broker. This role is ideal for someone looking to start a sales career in international trade, logistics, and customs operations. As a Sales Support Assistant, you will support the execution of our go-to-market strategies, ensuring our services reach the right customers and markets effectively.
Key Tasks / Responsibilities:
* Market Research & Analysis: Assist in gathering and analysing market trends, competitor activities, and customer insights to inform go-to-market strategies.
* Sales Pipeline Support: Support the sales team by assisting with lead generation, managing customer data, tracking sales progress, and ensuring smooth handovers between marketing, sales and client relations teams.
* Customer Engagement: Support customer outreach and relationship-building efforts, ensuring excellent communication and understanding of our services.
* Service Presentation: Help prepare proposals tailored to meet client needs and showcase our offerings.
* Administrative Support: Provide administrative sales support to the Go-to-Market team, including scheduling meetings, managing communication, and maintaining documentation.
* Reporting & Tracking: Maintain tracking systems for market activities and report on key performance metrics, including customer engagement and campaign effectiveness.
Skills & Qualifications:
* A keen interest in international trade, logistics, and customs brokerage.
* Strong communication and interpersonal skills with the ability to build relationships with internal teams and clients.
* Excellent organisational and multitasking abilities, with keen attention to detail.
* Proficient in Microsoft Office (Excel, Word, PowerPoint) and CRM software.
* Ability to work independently as well as part of a team in a fast-paced environment.
* Previous experience in sales, or customer service in a related industry is a plus.
* A proactive and flexible attitude, with a willingness to learn and adapt.
* Second European language would be an advantage
Job Type: Full-time
Pay: From £27,000.00 per year
Benefits:
* Free parking
* Health & wellbeing programme
Work Location: In person