South Tees Hospitals NHS Foundation Trust
Clinical Support Worker
The closing date is 26 November 2025
Clinical support workers (CSW) play a vital role in providing excellent care to patients across all NHS care settings. They can help patients with social and physical activities, personal care, mobility, mealtimes, booking appointments etc.
CSWs can work in hospitals, GP practices, people's own homes or in the community; roles can vary depending on the environment in which they work.
They can work with many different patient groups, of all ages, including those receiving acute care, people with learning disabilities, physical disabilities or mental health conditions, and in maternity services.
The CSW role can also lead to a range of career opportunities. With the right support, those who exemplify the skills and core values essential to delivering high-quality, compassionate care could, and can, go on to become our future nurses, nursing associates and midwives.
The successful candidates will have excellent communication and basic IT skills and you must be able to work on your own under appropriate supervision. You will also be required to complete the care certificate within 6 months probationary period.
Please note if you are based in the Community, you must have access to a vehicle for work purposes to meet the requirements of the role.
Main duties of the job
This innovative support team will be deployed to support all sites and departments to support with the highest level of patient care. You will provide a range of nursing skills to meet the needs of our patients in a safe and caring environment that promotes dignity, privacy and respect. This post will offer you valuable experience and excellent opportunities to develop a career in care.
The opportunities to progress are endless; you can choose to specialise in a particular setting, or train to qualify as a healthcare professional, such as a nurse or associate practitioner.
Applicants will be required to contribute to ongoing development and improvements within the service.
We will require the successful candidate to work days, nights, weekends and bank holidays on a rotational basis.
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Please note that this vacancy will close when we receive sufficient completed applications.
About us
You will be allocated to one of the Collaboratives within the trust:
* Clinical Support Digestive Diseases, Urology and General Surgery Services
* Neurosciences & Spinal Care
* Perioperative and Critical Care
* Medicine and Emergency Care
* Growing the Friarage and Community Services
* Cardiovascular Care
* Head & Neck, Orthopaedic and Constructive Services
* James Cook Cancer Institute and Speciality Medicine
* Women and Children
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:
* Your Leadership Impact
* Service Improvement for Beginners
After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bite‑size programmes through our Leadership and Improvement Team.
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person Specification
Knowledge & Skills
* Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
* Time‑keeping, planning and prioritisation skills.
* Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.
* Basic analytical, numerical, literacy and judgement skills.
* Insight into behaviours and skills of a carer and the need for effective team work.
* Understanding work‑related boundaries.
* Awareness of GDPR and the need for confidentiality.
* Familiarity with current NHS and social care policies.
Experience
* Experience of working in a care role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
South Tees Hospitals NHS Foundation Trust
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