Fred. Olsen Travel was established in 1988 with family values at its heart with a passion to create unforgettable holiday experiences. As one of the UK’s most established travel companies, we continue to provide an environment where our people can thrive, and where growth and great culture go hand-in-hand. We are proud to provide an outstanding customer service, choice and value for money through our distinct specialist areas. With 28 retail travel branches distributed across East Anglia and the South Coast, our retail team are on hand to offer holiday advise whenever needed. We are also the UK General Sales Agents for Star Clippers, Amadeus River Cruises, Pandaw River Cruises and American Cruise Lines. Additionally, from our Head Office in Ipswich we operate Fred. Olsen Business Travel providing a full corporate travel service and Fred. Holidays specialising in tailormade holidays in Rail and cruises, as well as Go Cruise and Travel Franchises. Our mission is to be a world class provider of travel products and services with a reputation for outstanding customer service, unrivalled choice, exceptional quality and value for money. We continue to go from strength to strength and are now in a position to recruit a highly motivated and dedicated Business Travel Consultant to join the Business Travel team based in our Ipswich Head Office. Our Business Travel team provide an award winning service and continuously strive to offer choice and flexibility whilst embracing the challenges of an ever changing industry. We are proud to offer services including: Airline Reservations, Group Travel, Train Tickets, Worldwide and Airport Hotels, Marine & Offshore, Conference & Meetings, Leisure, Car Hire, Rail and Ferries. This is an exciting position focused on generating sales of all Business Travel products to our ever growing list of corporate clients and support the management team in providing a specialised travel service that's tailor-made to customer's requirements in line with our company values. We are keen to hear from individuals with exceptional Customer Service Skills along with a high level of accuracy. Relevant experience in the travel industry and knowledge of Travelport/Galileo GDS are not essential however would be advantageous. This position is available on a full-time basis (35 hours per week) or part-time, with a minimum of 21 hours per week. The role will be based at our Head Office (Fred Olsen House, 42 White House Road, Ipswich, Suffolk, IP1 5LL) and will include working a Saturday on a rota basis. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process, please do not hesitate to let us know. We know our people are our biggest strength, and we’re determined to continuously enhance the way we manage, develop, and lead. Here at Fred. Olsen Travel we are proud to be accredited by Investors in People, and we take pride in putting our employees first. Fred. Olsen Travel offers a wide range of exciting employee benefits including but not limited to Bupa Private Medical, Life Assurance, Enhanced Maternity & Paternity Pay, Discounted Travel, Cruise Concessions plus retail discounts and cash back incentives through our MyBenefits scheme. Attached to this advert you will find a full overview of the fantastic benefits we offer, along with a detailed Job Profile for this position. Our values are: Customer Driven: We strive to look through the lens of each customer to ensure we continuously put their needs and expectations at the heart of everything we do. Valuing Diversity: We believe differing views and experiences make us stronger. By working to create a representative and inclusive business, we can deliver the right solution to our customers in the right way. Investing in people: We believe that by continuously seeking to grow personally and professionally develop our people, we can improve our future today. Winning Together: We deliver our best outcomes and results when we all pull in the same direction, creating a positive team spirit where people feel valued, support each other and share in success together. Doing the right thing: We pride ourselves on doing what is right and building trust in every situation with our people, customers and community.