Who You Are You thrive in an agile, networked organization and support continuous improvement within a constructive organizational culture. You question and challenge ways of working, understanding the broader corporate context and external environment. Agile and adaptable, you work well with stakeholders inside and outside the Council, demonstrating innovation, creativity, and commitment to professional development. What the Job Involves The role involves collating data and statistics required by Accommodation Services and responding to complaints from households in temporary accommodation, members, Councillors, and other stakeholders. You will lead on Freedom of Information inquiries and respond to data requests. The job includes running reports for Accommodation Services using ICT data software, supporting operational plans, building internal and external partnerships, and employing new technologies for modern, agile working practices to improve customer service and reduce paper-based processes. Skills Data analysis techniques Strong communication skills Stakeholder management Agility and adaptability Innovative and creative thinking Commitment to diversity and inclusion Proficiency with ICT data software