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FOOD & BEVERAGE MANAGER AT THE READ HOUSE HOTEL
The Read House is currently searching for a Food & Beverage Manager to assist in overseeing the operations of food outlets and staff, and connect with guests to ensure impeccable guest service and satisfaction. The Food and Beverage Manager works in collaboration with several departments to guarantee the success of all food and beverage functions.
Chattanooga’s award-winning historic hotel, The Read House, has been hosting guests and visitors since 1872! Start a new career journey with classic elegance at The Read House Hotel!
What We Have To Offer
Location: 107 West MLK Blvd, Chattanooga, TN 37402
Salary: Salary Exempt Position, based on experience
Benefits
* A Culture that Values Passion, Individuality, and Fun!
* Opportunities for Internal Growth and Development
* Paid Time Off (PTO)
* Paid Holidays
* Affordable Medical, Dental, & Vision Insurance Plans
* Company Provided & Voluntary Life Insurance
* Short & Long-Term Disability Insurance
* Accident & Critical Illness Insurance
* Employee Assistance Program
* Tuition Assistance Program
* Traditional 401(k) & Roth 401(k) with Employer Match up to 3.5%
* Access to Earned Wages
* Referral Bonus Program
* Hotel & Restaurant Discounts at Avocet Hospitality Properties
* Employee Meal Option
* Starbucks Discount
* Garage Parking Discount at Union Square Garage
Who We Are Looking For
As a Food and Beverage Manager at The Read House, you will ensure the F&B teams bring the highest level of service to all guests and clients. You will lead by example, assisting the teams as necessary and promoting positivity and team work. Although you will be present for evening shifts, you will have flexibility in your schedule to be present at various F&B functions to maximize the guest experience.
Primary Duties & Responsibilities
* Oversee and coordinate the operation, planning, organizing, training and leadership necessary to achieve revenue and cost goals
* Responsible for daily operations, which may include restaurant, bar, and banquet operations
* Ensure high level of customer service and satisfaction and professionalism is maintained throughout the departments
* In charge of creating and posting employee schedules, ensuring fairness and efficiency
* Review weekly departmental payroll reports and complete required payroll tasks
* Effectively delegate job responsibility for an strategic focus on the operations
* Communicate with management across the hotel to ensure effective operations and to exceed guest and/ or client expectations
* Work with the Director of Food & Beverage to set targets and incentives to increase revenues, profitability and employee satisfaction in the restaurant
* Visually inspect outlets and/ or event spaces for cleanliness and any maintenance needs
* Conduct regular beverage and food training with the staff
* Maintain an accurate inventory of the goods and products, taking special note of the alcoholic beverages
* Abide by all company and state guidelines regarding safe food handling and the sales and service of alcoholic beverages
* Maintain regular and punctual on-site attendance with the ability to work a flexible schedule including days, evenings, weekends, and holidays when business requires
Supervisory Responsibilities
Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; directing work; appraising performance; addressing complaints and resolving problems; maintaining harmony among workers. Directly supervises the following staff:
* Bar & Billiards Room Staff
* Bridgeman’s Chophouse Front of House Staff
* Banquet Staff
Job Requirements
Education/ Experience:
* High school diploma or equivalent required
* Post Graduate or Degree in Hospitality or equivalent preferred
* Two to four years of management experience in previous fine-dining establishments, including successful history with beverage/ wine, profit margins, and operating costs required
* Two to four years of banquets supervisory experience in a large-scale catering environment preferred
* Experience in MICROS, Delphi, and Opera preferred
Certifications
* TABC Server Permit required within 60 days of hire
* ServSafe certification required within 90 days of hire
Skills
* Proven management and leadership skills
* Excellent communication skills with guests, team members, and management
* Proficiency in restaurant POS, inventory, hotel PMS and Sales and Events applications
* Excellent organization, prioritization, and time management skills
* Budget, forecast, and cost control experience
* Promote cooperation to work among team members and others
* Ability to work efficiently with strong attention to detail
Physical & Mental Requirements
* Ability to frequently lift, carry, push, pull, or otherwise move up to 50 pounds and occasionally lift, carry, push, pull, or otherwise move up to 75 pounds
* See clearly both near and far (to detect cleanliness and discrepancies)
* Hear at a basic level and communicate with coworkers and guests
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
* Ability to stand for extended periods of time, sometimes more than 8 hours
* Ability to traverse all food and beverage service areas
* Ability to apply commonsense understanding to carry out instructions
* Ability to work well under high-stress conditions with changing variables
* Ability to work both independently and in a team environment
Work Environment
* The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, etc.
* Ability to work varied shift lengths including early morning events, late night events, and weekends
* This position requires the ability to work in temperatures of varying degrees
Who We Are
The Read House:
The Roaring '20s are alive and prosperous in Chattanooga at the Historic Read House Hotel. We embrace the "Great Gatsby" era of grandeur and opulence and project the right balance of luxury and rebellious spirit in everything we do. At the Read House, service reigns supreme. We empower our team through support, growth and camaraderie which is instrumental in our culture of genuine hospitality and taking care of guests at every turn. Take the plunge, and be a part of this fun and exciting journey.
Bridgeman’s Chophouse
This classic, upscale chophouse is named after Peter Bridgeman (aka “Peter Rabbit”). Mr. Bridgeman was one of the most well-known employees of The Read House for 47 years. He served locals and visitors alike and almost never forgot a name or a face. The restaurant was named in his honor for his dedication to guests of The Read House.
* 2022, 2023 & 2024 Finalist for Chattanooga’s Best of the Best Hospitality Employer!*
Step back in time and visit The Read House Hotel! (www.thereadhousehotel.com)
EOE / DFWP
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Part-time
Job function
* Job function
Management and Manufacturing
* Industries
Hospitality
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