Overview
Head of Operations
Salary £70-90k + Bonus & Benefits
Shape the future of operational excellence. Lead from the front. Deliver “Right First Time.”
We’re partnering with a highly respected, fast-evolving manufacturing business to appoint a Head of Operations—a pivotal leadership role with full responsibility for driving performance, efficiency, and cultural excellence across the operation. This is a site-based role with a reputable family owned business based on the Norfolk/Cambridgeshire border.
This is more than a leadership role. It’s an opportunity to influence strategy, inspire teams, and build a best-in-class operational environment in a business committed to continuous improvement.
The Opportunity
As Head of Operations, you will take ownership of the entire operational lifecycle—from initial estimation through to final delivery on-site. You’ll lead multiple functions including Production, Supply Chain, Project Management, Logistics, and Warehousing, ensuring seamless coordination and exceptional output.
With a strong organisational focus on “Right First Time”, you’ll play a critical role in embedding quality, accountability, and efficiency at every stage.
Key Responsibilities
* Strategic Leadership: Develop and implement operational strategies that enhance productivity, efficiency, and profitability
* End-to-End Oversight: Ensure smooth execution across all production and delivery processes
* Team Development: Lead, coach, and inspire a high-performing, multi-disciplinary operations team
* Performance & KPIs: Establish and monitor metrics to drive continuous improvement and operational excellence
* Resource Optimisation: Maximise utilisation of people, materials, and equipment while reducing costs
* Health & Safety: Champion a safe, compliant, and high-standard working environment
* Cross-Functional Collaboration: Work closely with commercial, finance, and project teams to align operations with business goals
* Customer Engagement: Support client interactions, ensuring delivery meets expectations and strengthens relationships
* Executive Contribution: Play a key role within the senior leadership team, contributing to strategic decisions and board reporting
Qualifications
Applications are welcomed from individuals with the following skills and experience:
* Proven experience in a senior operations leadership role within manufacturing/Construction/Engineering or similar (Candidates from solely a Food Manufacturing background will not be considered)
* Engineering qualifications would be advantageous
* Strong track record of driving performance, efficiency, and cultural change
* Deep understanding of production processes, quality control, and supply chain operations
* Exceptional leadership and people development skills
* Analytical mindset with the ability to translate data into action
* Confident communicator, capable of influencing at all levels
You’ll be
* People-focused – able to bring the best out of teams through coaching and accountability
* Detail-driven – with a passion for quality and precision
* Proactive and solutions-oriented – always looking ahead and solving problems before they arise
* Adaptable – comfortable leading through change and transformation
Why Apply?
* A high-impact leadership role with the opportunity to shape operational strategy and culture
* Work within a business that values continuous improvement and innovation
* Be part of a collaborative and forward-thinking senior leadership team
If you’re a driven operations leader ready to take ownership of a complex, fast-paced environment and deliver tangible results—we’d love to hear from you.
Apply today or Kul Mahal for a confidential discussion on 07885 688293 or email
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