Job Description
We are looking for a fun, caring, and passionate individual to assist the hotel in welcoming its guests from check in, all the way to check out.
This role is key in delivering the 'wow' factor to our guests as and when they interact with you on the Reception desk, as well as dealing with queries over the phone.
This role can be fast paced at peak times, working with another colleague on the desk at the same time, or sometimes solo work depending on the level of business.
You will be fully trained and welcomed to the hotel, and supported throughout your journey, with rewarding development on offer during your journey and training plan.
What We Offer
We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options.
In addition, on offer:
1. A fantastic place to work!
2. Flexible shift patterns
3. Apprenticeship programmes available
4. Learning and Development Opportunities available through our Leadership Development Programmes
5. Heavily discounted hotel stays and food & beverage discounts at IHG Hotels and Resorts Worldwide
6. Uniform provided
7. 24/7 Employee Assistance Programme for you and your family. Giving you access to counselling services, physical wellbeing & financial aid.
8. Life Assurance
9. 28 holiday days (pro rata for part time)
10. Automatic Enrolment into a workplace pension scheme
11. Wagestream – Stream up to 50% pay as it is earned and set automatic savings to support your financial wellbeing.