TeamJobs are looking for a Sales Support Administrator to work alongside the sales team to support the sales and customer service process. This includes quoting clients, processing sales orders, supporting customer service requirements, answering the telephone, and directing calls.
* £25,000 - £27,000 DOE
* Full Time / Permanent
* Monday to Friday 9am - 5pm
* Bournemouth
* 22 days holiday plus bank holiday (increasing every year of service)
Responsibilities:
* Support the Sales Process and internal Team
* Prepare, monitor, and follow up quotations
* Answer and route inbound calls
* Support customer post sales enquiries and issues
* Communicate daily shipping and back-order status to customers
* Assist with customer returns & customer account queries
* Chasing back orders and provide information to customers
* Track inbound and outbound shipments to their destination
* Maintain customer record accuracy on internal systems
* Support company projects and product/industry research activities as directed
* Liaise and collaborate with other departments where required
* Participate in all operations meetings and sales meetings where required
What we require from you:
* Telephone experience (inbound or outbound)
* Customer service experience
* Attention to detail
* Ability to multi-task
* Aptitude to retain information
* Confidence to pick up the phone
* Plan and prioritise workload to meet deadlines
* Be a team player
INDCP