Introduction
Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure founded in 2003, based in France (Boulogne-Billancourt), with a global presence in more than 40 countries across Europe, the Middle East, Africa, Asia-Pacific, and North America through more than 70 fully owned subsidiaries. It is listed on Euronext Paris since Sept 23, 2021. In 2021, Exclusive Networks generated sales of 3.3 billion euros.
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and safe digital world, and helping our people realize their potential. Our benefits include:
* 24 days holiday plus bank holidays, increasing with service
* Your birthday off
* Hybrid working
* Varied working options – 4 days 08:30–19:00 or 5 days 09:00–17:30 or 10:00–18:30
* 5% matched pension scheme
* Beer fridge Friday
* Free parking
Duties and Responsibilities
About the role: We are looking for an Administrator to join our Operations team in Alton, Hampshire. This is a process-driven role that requires a high level of attention to detail, working in a busy, high-volume environment. As the Administrator you will be raising sales orders, placing purchase orders and relevant documents, and liaising with internal and external teams.
As the Order Processing Administrator, you will:
* Raise sales orders from quotes and place purchase orders with our vendors
* Ensure all licenses, support, professional services, and training SKUs are receipted in and fulfilled within required timeframes and all relevant documentation is forwarded to the necessary parties
* Resolve any order queries/issues ensuring minimal delay and impact on our clients
* Build and maintain positive working relationships with both internal and external clients
* Know when to progress issues up the chain of management to ensure a satisfactory and timely conclusion
* Any other reasonable duties which may be required by management from time to time
Qualifications and Experience
About you: The ideal Order Processing Administrator will:
* Have previous administration or customer service experience
* Be proficient in Microsoft Office (Word, Excel & Outlook) with strong analytical and numerical skills and a good eye for detail
* Be personable with strong written and verbal communication skills
* Work well under pressure within a team and be able to prioritise with good time management
* Be willing to take on colleagues’ tasks when needed and provide cover during periods of absence or peak periods
About the company
We are people-focused and believe that talent empowers us to continue our disruption and growth. Our mission is to drive the transition to a totally trusted digital world for all people and organizations. We are proud to be an Equal Opportunity Employer and are committed to recruitment and hiring of individuals from diverse backgrounds and experiences. Employment decisions are based on qualifications, merit, and business need.
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Details
* Seniority level – Entry level
* Employment type – Full-time
* Job function – Management and Manufacturing
* Industries – Computer and Network Security
We are looking forward to hearing from you about the Order Processing Administrator role in Alton, England, United Kingdom.
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