Job overview
The purpose of this post is to support the Patient Flow Coordinator with capacity and
flow on the general adult and older people’s wards.
The post holder will support the Patient Flow Coordinator in ascertaining the trust
position regarding bed management resources.
They will support in providing a comprehensive handover to the Night Managers and
coordinate receipt of a full handover the following day.
The post holder will be responsible for updating and maintaining systems to enable
accurate bed states across the organisation and Greater Manchester.
Main duties of the job
To assist the coordination of admission and discharge activities within adults and
older people acute services.
Ensure an estimated date of discharge is declared within agreed timescales as
per operational policy.
Ensure the patients care responsibility lies with PCFT
To participate and assist in establishing an effective system for the management
of beds to ensure efficient patient flow.
Respond to all requests for emergency admission, discussing alternatives with
the Patient Flow Coordinator where appropriate.
Discharges.
To be actively involved in the capture of audit data in response to service need.
To liaise with the Patient Flow Coordinators on a daily basis to inform of the
current bad states within the organisation.
To be involved in coordinating the discharge process.
Record all OAPs in line with GM and National guidance.
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
* Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
* Flexible working opportunities to support your work/life balance
* Access to Continued Professional Development
* Involvement in improvement and research activities
* Health and Wellbeing activities and access to an excellent staff wellbeing service
* Access to staff discounts across retail, leisure and travel
Detailed job description and main responsibilities
Ensure accurate beds states are maintained in conjunction with the inpatients
wards including, admissions, discharges, patients on leave or AWOL and those
patients on a CTO recall.
Work with Performance and Information colleagues to ensure timely data capture
and entry to support inpatient dashboard.
Ensure effective communication with Night managers, Consultants, HTT, MHLT
and CMHT and other stakeholders involved in a patient’s care.
Coordinate bed management meetings in the localities.
Contact wards daily to understand plans for any patient movement e.g. leave or
discharge.
Liaise with external partners regarding patients from out of area or cross border
activity.
Support Patient Flow Hub with recording of non-contracted activity.
Support with the arrangements of transport for patients.
To support all aspects of patient flow.
Work as part of a team to ensure the best outcome for the patient
Ensure confidentiality is maintained at all times.
To be self-motivated and manage own workload.
To participate in training as required
Person specification
Education Qualifications
Essential criteria
* Diploma level or equivalent experience instead of Degree level qualification or significant equivalent experience
* Evidence of willingness to undertake further personal development
Desirable criteria
* Clinical qualification e.g QAP
Experience
Essential criteria
* Recent experience of working with individuals who present to mental health service in crisis and have symptoms of mental illness. Demonstrable experience of working with patients with complex needs. Experience of working with multidisciplinary teams. Recent experience of working in adult and older people acute mental health setting. Recent experience of bed management or discharge coordination across a large organisation.
Knowledge
Essential criteria
* Acute hospital provision Admission, transfer and discharge procedures. Understanding of funding process for placements. Knowledge of risk assessment / management processes. Understanding of current mental health legislation, safeguarding and child protection legislation. Understanding of S117 processes. Understanding of confidentiality / data protection issues. Comprehensive understanding of discharge standards, CCG process and specialist services provision. Understanding of the capacity management and bed management procedures. Good knowledge of the Mental Health Act
Skills
Essential criteria
* Excellent communication skills, both written and verbal. Comprehensive and proficient IT skills. Ability to form productive relationships with patients, carers, multidisciplinary staff and relevant stakeholders. Good organisation and prioritisation skills. Working knowledge of delayed discharge criteria and barriers to discharge. Effective communication with the wards, consultants, and service managers. Establish and maintain close working relationships with CMHT, HTT, RAID, Social Services and other secondary acre providers. Effectively communicate with all grades of staff in relation to patient flow
📝 Application support - We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit the on our website.
🌍 Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the
📬 After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.
✅ If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email
🔍 Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with. These include:
* Identity verification
* Right to work check
* Disclosure and barring service (DBS)/Criminal record check (dependent on role)
* Professional registration and/or qualification check
* Occupational health assessment
* Employment history and reference validation
All applicants external to Pennine Care NHS Foundation Trust will be required to provide their to cover the most recent three years employment. This information will used to validate employment history and references.
If you require sponsorship, we will assess your eligibility based on current If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.
🚀 Once Checks Are Complete -
The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.
📣 Additional Information -
We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.
If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.
If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.
Please note:
* We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
* We may close vacancies early if we receive a high volume of applications. To ensure your application is considered, please apply as soon as possible.