Overview
Hook Norton
Contract: Full Time, Temporary
Salary: Up to £30,000 per annum
Hours: 40 per week
Our head offices are based in the village of Hook Norton near Banbury, where our finance, HR, purchasing, marketing & creative teams support all locations across the Thomas Franks family. There is ample parking space available when visiting.
We’re seeking an exceptional Personal Assistant to support the Managing Director during a period of maternity leave. This is a fantastic opportunity to step into a central role within a busy and vibrant organisation. You’ll act as a trusted point of contact, coordinating meetings, preparing documents, and ensuring the MD’s schedule runs seamlessly. The role offers flexibility, with the opportunity to work from home while remaining closely connected to the team. If you thrive in a fast-paced environment and enjoy working at the heart of an energetic organisation, we’d love to hear from you.
Role Requirements (Task & Responsibilities)
* Efficiently manage the UK Managing Directors schedule, encompassing agendas, correspondence, calls, and client liaison
* Calendar management and scheduling coordination
* Provision of comprehensive administrative support, including note-taking, document/spreadsheet creation, and email management
* Attend meetings and oversee action item follow-ups
* Coordinate travel, visas and accommodation through nominated suppliers for UK MD; occasionally travel with the MD to take notes or provide general assistance during presentations
* Track and collate expenses in the Expense Management System
* Liaise with internal stakeholders at all levels
* Handle SM for UK MD
* Handle personal information confidentially and demonstrate ethical and social responsibility
* Produce documents, briefing papers, reports and PowerPoint presentations
* Organise and attend meetings and ensure the manager is well prepared
* Demonstrate flexibility and adaptability when dealing with clients and colleagues’ needs and changing priorities
* Carry out ad-hoc duties when required
* Share our core principles: Charity, Food, People, Creativity & Finance
General Responsibilities
* Ensure attendance at all senior meetings as required
* Adhere to policies and procedural requirements to promote a professional and flexible approach
* Maintain a professional personal presentation at all times
* Carry out all reasonable requests of the management
Person Specification (Skills, Competencies & Abilities)
* Teamworking abilities, listening skills, the ability to work on own initiative, impeccable personal presentation
* adaptability and flexibility; reliable, honest and attentive to customer service, quality and partnership
* Willingness to learn new skills and take responsibility
* Excellent organisational and time management skills
* Strong verbal and written communication skills
* Proficiency in Microsoft Office suite (Outlook, Excel, PowerPoint)
* Ability to handle confidential information with discretion
* Work well under pressure
* Be very organised and able to multitask
* Be passionate about exceeding expectations
Knowledge / Competencies
* Good understanding and use of verbal English
* Good standard of written English and reading skills
* Similar experience in customer and/or food preparation environment is preferred
Benefits
* Wider Wallet scheme (discounts at major retailers, restaurants, gyms, etc.)
* Free meals on duty
* Volunteers leave – up to one day per year
* Enhanced maternity, paternity and adoptive leave
* Cycle to work scheme
* Recommend a friend bonus
* Unrivalled individual training and development
* Well established apprenticeship programme
* Team & company social events
* Employee assistance programme
* Workplace pension
* Excellent career progression within a leading independent contract caterer
About Us
Thomas Franks is a founder-led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
Disclaimer
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants\ suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
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