Job Description
We are seeking a talented individual to join our Marsh Claims Team. This role will be based in the Glasgow office. This is a hybrid role that has a requirement of working at least three days a week in the office.
The main focus of this role is to proactively manage a portfolio of predominantly Liability Claims ensuring service delivery is in line with client expectations. The job holder will be expected to conclude matters in an efficient and professional manner whilst ensuring all parties are kept fully appraised throughout the claims process. The ability to communicate effectively with various stakeholders is essential.
This position would suit a Claims Handler with Liability Claims experience looking to join a Global leader within Insurance.
We will rely on you to:
1. Proactively manage an allocated caseload.
2. Ensure all Client requests and queries are dealt with promptly and accurately.
3. Gather all relevant claims information & documentation.
4. Provide claims advice to clients managing expectations and ensuring that they are kept informed and advised of all necessary developments.
5. Action all new claims & report to the relevant insurers within applicable SLA’s & KPI’s.
6. Effectively communicate with all ke...