Service Advisor - Carlisle Truck & Van Dealership Salary: £30,000 - £35,000 dependent on experience Hours: Monday - Friday, 8:00am - 5:00pm The Role: We are currently recruiting for a Service Advisor to join a busy truck and van dealership in Carlisle. This is a fantastic opportunity to work within a great team as part of a growing business group. Key Responsibilities: Acting as the central point of contact for customers within the busy service department Providing relevant, accurate and timely information throughout the service process Maximising service and parts profitability through professional upselling of identified defects Loading the workshop schedule to maximise capacity and utilisation Dealing with customer needs over the phone and face-to-face with a professional and friendly approach Carrying out daily update calls to customers on vehicle progress Gaining authorisation for work required Building rapport with all staff and customers The Candidate: Previous experience within a service advisor role, ideally within the truck or van sector Excellent communication and customer service skills Strong organisational and administration abilities Attention to detail and ability to work in a fast-paced environment Team player who can also work on own initiative The Benefits: Competitive salary £30,000 - £35,000 DOE Monday - Friday working week (8am - 5pm) Great team environment Part of a growing business group with progression opportunities If you are an experienced Service Advisor looking for your next opportunity within a reputable dealership, please apply now or contact Cal Ryan at Kemp Recruitment for further information. Kemp Recruitment (phone number removed) (Mobile) (phone number removed) (Office)