Technical Solutions Analyst
We’re looking for an experiencedTechnical Solutions Analyst to act as the technical authority across CRM platforms, working closely with the DevOps Manager and CRM Business Analyst to deliver robust, end-to-end CRM solutions.
You’ll assess, design, and validate technical solutions, manage CRM projects through their full lifecycle, and work with business and CX leaders to translate requirements into effective CRM configurations.
You’ll also support integrations, data quality, security considerations, and ongoing optimisation of the CRM environment.
Partner with the CRM Business Analyst on solution design and validation
* Own technical CRM delivery across projects and operations
* Translate business workflows into CRM configuration
* Support system integrations, data quality, and automation testing
* Work with internal IT teams, third-party suppliers, and cyber security stakeholders
Hands-on experience with and CRM platform a bonus
* Experience xkybehq integration platforms and system configuration over customization a must.
* Strong understanding of CRM configuration, data migration, and integrations
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