Deputy General Manager : Leading Hotel, Lancashire
Multi:Outlet Large:Scale F and B Leisure Facilities Conference and Banqueting
Salary: GBP 45,000 : GBP 50,000 + Bonus Package
An exciting opportunity has arisen for an experienced Deputy General Manager to join a high:performing hotel operation in Lancashire. This is a pivotal role within a multi:outlet, full:service property offering extensive F and B, strong leisure facilities and a thriving conference and banqueting operation.
We are looking for a dynamic hospitality professional with a proven track record in large:scale venues and the ability to lead, motivate and inspire sizeable teams - typically around 250 staff across multiple departments. You will be a confident operator who thrives in a fast:paced environment and understands how to deliver exceptional guest experiences across varied outlets.
Working closely with the General Manager, you will play a key role in developing, growing and elevating the hotel's full offering, driving continuous improvement, and supporting long:term commercial success. This role will suit someone who has progressed through the ranks in hotels with strong F and B and high:volume operations, and who is now looking for the next step in their leadership career.
Ideal Candidate:
- Experienced hospitality leader with a background in large, multi:outlet hotel environments.
- Strong operational understanding of F and B, conference and banqueting, and leisure facilities.
- Demonstrable ability to manage and inspire large teams (circa 150 staff) across several departments.
- Ambitious, forward:thinking and motivated by opportunities to develop and grow a hotel's full operation.
- Hands:on, approachable leadership style with strong communication and people:management skills.
- A natural problem:solver with a calm approach and the confidence to make informed decisions in a fast:paced environment.
- Commercially aware, performance:driven, and comfortable working closely with the GM to deliver key business objectives.
- Has worked their way up through operational roles, bringing a deep understanding of frontline service and departmental functions.
- Passionate about delivering exceptional guest experiences and maintaining high service standards across all outlets.
Key Responsibilities:
- Oversee day:to:day hotel operations across all outlets, ensuring consistent service excellence.
- Lead, support and develop departmental managers and wider teams.
- Work with the GM to drive operational performance, guest satisfaction and revenue growth.
- Support implementation of strategic plans, brand standards and operational initiatives.
- Ensure full compliance with health and safety, licensing and regulatory requirements.
- Maintain strong visibility across the property as a senior point of contact.
- Contribute to budgeting, forecasting and cost control.
- Champion colleague engagement, training and continuous improvement.
If you're ambitious, operationally strong, and ready to take on a highly influential position within a complex hospitality environment, this role offers a fantastic opportunity to make real impact.
If you are interested in this fantastic opportunity apply now or get in touch with our consultant directly and if your experience meets our clients expectations he will be in touch.
By applying, you consent to the use of your personal data in accordance with the General Data Protection Regulation (GDPR) and agree for Perfect Recruitment to retain your information for recruitment purposes, as per the Employment Agencies Act 1973.