Job Description
Main Purpose of Job:
Our client, a manufacturer of precision gearing systems, is seeking a Quality Assurance Engineer to lead and support the day-to-day implementation of Quality Management Systems. This role focuses on maintaining compliance with ISO 9001/AS9100 standards, managing PPAP and First Article Inspections, and driving quality improvements across the business. The successful candidate will play a key role in ensuring product quality, customer satisfaction, and continuous improvement.
Key Responsibilities:
* Maintain and develop the Quality Management System in line with AS9100 standards and customer-specific requirements
* Manage calibration systems in accordance with quality standards
* Plan, coordinate, and support internal audits, including Non-Conformance Report (NCR) closure
* Assist with customer audits and annual compliance requirements
* Process supplier and customer returns relating to non-conforming products
* Prepare, review, and approve documentation including FAI, PPAP, 8D reports, and permits
* Lead and promote continuous improvement and quality assurance initiatives across the business
* Identify, investigate, and implement corrective and preventative actions
* Support production teams with problem-solving and root cause analysis
* Analyse internal failure trends and recommend improvements
* Ensure QA activities align with delivery targets and business priorities
* Communicate effectively with internal teams to maintain a consistent and professional working environment
* Liaise directly with customer quality representatives to resolve complaints and issues
* Compile and analyse KPI data, presenting findings to senior leadership
* Work flexibly, including occasional travel between company or customer sites
Skills and Qualifications/experience:
* Strong understanding of AS9100 standards (minimum 3 years’ experience)
* Experience working within a manufacturing environment
* Knowledge of quality tools such as PPAP, FAI, and 8D reporting
* Lead Auditor qualification (desirable but not essential)
* High attention to detail with strong analytical skills
* Ability to work under pressure and manage competing priorities
* Capable of working both independently and as part of a team
* Strong communication and problem-solving abilities
Benefits
* Holiday: 33 days annual holiday (including bank and public holidays)
* Group life cover: 4x current basic annual salary
* Enhanced maternity/paternity leave and pay
* Pension: salary sacrifice with Royal London (ER contribution after 3 months is 3.5%; employee minimum contribution is 5%)