Client Account Manager
Norwich
Hybrid working
Full Time | Permanent
Salary: £27,500 + OTE
Atkinson Moss are currently recruiting for a Client Account Manager to join a global organisation based in Norwich. This is an exciting opportunity for someone with a strong background in sales, account management, or customer success who enjoys building client relationships and working towards revenue targets.
In this role, you will manage a portfolio of supplier accounts, acting as the primary point of contact for your clients. You will be responsible for supporting account growth, securing renewals, increasing product engagement, and ensuring a high level of customer satisfaction.
Salary is £27,500, with uncapped quarterly bonus potential. Typical earnings are around £40,000, although there is the opportunity to earn more.
Working hours are Monday to Friday, 9;00am to 5:00pm.
Key Responsibilities:
* Managing a portfolio of client accounts and building strong, long-term relationships
* Acting as the main point of contact for account queries and day-to-day support
* Delivering revenue targets through renewals, account growth, and additional business opportunities
* Forecasting revenue and maintaining a healthy sales pipeline
* Developing account plans to identify opportunities for growth and increased engagement
* Working closely with internal teams to ensure smooth service delivery and resolve client issues
* Supporting clients with product submissions and ensuring coverage targets are achieved
* Monitoring customer satisfaction and implementing engagement plans where required
About You:
* Experience working in a target-driven sales, account management, or customer facing role
* Proven track record of achieving and exceeding revenue targets and KPIs
* Experience managing pipelines and identifying opportunities for business growth
* Excellent communication and relationship-building skills
* Highly organised with strong attention to detail and time management skills
* Comfortable working in a fast-paced environment and managing multiple priorities
* A collaborative team player with a proactive approach
What's on Offer:
* Hybrid and flexible working environment
* Private medical insurance
* Ongoing learning and development opportunities
* Excellent team culture and supportive working environment
* Employee Assistance Programme (EAP)
* Volunteer days and additional employee benefits
For more information, please contact Megan at Atkinson Moss