We are now looking for a Transport Clerk to join us on a full-time, permanent basis, working Monday to Friday at Grange Park 2 site in Northampton (NN4 5FB). The shift patterns for this role are approximately 08:00-16:30 but may change slightly based on business needs.
As a Transport Clerk, you will provide key logistical support to our Transport team and customers, ensuring our contracts meet expectations and requirements. Specifically, you will provide administrative support, scan documents into the system, assist with coordinating deliveries, liaise with drivers, and ensure customer requests are met efficiently. You will also manage queries, communicate effectively across teams, and maintain strong working relationships with customers. Additionally, you will ensure any issues are escalated appropriately to protect service levels and maintain operational excellence.
To be considered as a Transport Clerk, you will need:
* Previous administrative experience
* Excellent customer service skills
* Proven ability to interface with customers and drivers
* Strong organisational and communication skills and a detail-oriented approach
* Proficiency in IT, including Outlook, Excel, and PowerPoint
Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers, and communities — through innovative supply chain management, freight forwarding, warehousing, and distribution services. We are dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected, and creative in making us the world's preferred choice.
Yusen Logistics is an equal opportunities employer, values diversity, and is strongly committed to providing equal employment opportunities for all employees and applicants. We believe that inclusive environments foster better work.
Benefits include:
* Salary of £26,280.07 per annum
* Up to 25 days of holiday (excluding bank holidays) and 5 days of Volunteer Leave per year
* Opportunity for Unpaid Leave
* Employee Referral Scheme
* Cycle to Work scheme
* Critical Illness Cover
* Free online Fitness Platform (Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and nutrition)
* On-Site Mental Health First Aiders
* Employee benefits such as free eye tests, up to 25% off gym membership, high street vouchers
* Free access to 24/7 online GP, mental health support services, Life Events Counselling, Care Concierge Service
* Tailored development and career opportunities to progress into a Transport Operator role
This is an excellent opportunity for someone with administrative experience who wishes to advance their career with our growing, highly successful company. We value progression, ongoing learning, and your contributions as part of our supportive team. Build your skills and gain vital experience to support your long-term growth and development. If you possess administrative experience and are seeking your next step into a Transport role, this opportunity is ideal.
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