Job Description
CRM Support and Training Expert
We are working with a European Leader in defence who is undergoing a major digital transformation, and has a brand-new role opening for a CRM Support and Training Expert to join them on this exciting journey.
With the office based in Bristol, this is a hybrid role which will see you in the office three days a week, with two days working from home.
Working with their Microsoft Dynamics CRM, you will be involved with:
* Analysing the needs for training and support
* Planning and crafting comprehensive training interventions
* Planning and delivering user support and follow-up sessions during the adoption phase
* Conducting regular assessments to determine the level of user understanding
* Collecting and analysing new requirements and business needs
* Collaborating with cross-functional teams
* Identifying new risks associated with the CRM implementation
For this role, the right candidate will have/be:
* Valid SC clearance or be SC eligible
* A relevant University degree is preferred
* Relevant industry experience working in a highly regulated environment
* Experience working with Microsoft Dynamics and/or Salesforce
* Experience supporting larger teams
In terms of the package on offer, the salary rang...