1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Diamond Skin Care is a multi-award winning dermatology company that connects advanced technologies, treatments, and expert care with patients in a fast and efficient ways. Established in London in 2007, the company is now based in Norwich, Norfolk, and runs clinic centres in Norwich, Colchester, Doncaster and Sutton Coldfield. Led by its founder, Consultant Dermatologist Dr. Deepak Rallan, Diamond Skin Care ensures a world class care experience while intending fulfilling and rewarding careers for team members. Our Norwich headquarters manage all facets of sales, customer service and creation of marketing collateral. We aim to expand our influence across further UK centres
Role Description
This is a full-time on-site role for the Head of Sales and Customer Service located in Norwich. The role involves overseeing daily sales through customer/patient service activities, developing sales strategies, managing and leading patient care teams, and ensuring a high level of private patient satisfaction. The role also includes preparing sales reports, analyzing sales data, and identifying growth opportunities to drive business development.
The role would suit a people oriented individual who thrives on connecting with the team and clients and enjoys nurturing more junior staff. You will be leading and up -skilling a team in incoming lead handling via phone, emails and contact forms enquiring about a dermatology service they require. These are warm leads in a high need market so high conversions are expected.
Salary and Benefits
£35-£40K/annum (negotiable for the right candidate)
25 days annual leave plus bank holidays
Salary sacrifice car scheme
Discounted DSC services for employees and family members
Qualifications
* Strong Sales and Customer Management skills
* Strong communication and interpersonal skills
* Ability to work independently as a leader and as part of a leadership team
* Experience in direct healthcare phone sales to patients
* Bachelor's degree in Business, Marketing, or a related field
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Business Development and Sales
* Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Diamond Skin Care Ltd by 2x
Get notified about new Head of Client Services jobs in Norwich, England, United Kingdom.
Greater Norwich Area, United Kingdom 2 weeks ago
Norwich, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr